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AVP, Contact Center Tech - AI-Driven Cloud CX

Gilder Search Group

Gilder Search Group is seeking an Asst Vice President – Contact Center Technology based in Nashville, TN or Remote. This role involves establishing technology vision for enterprise Contact Center operations, driving modernization and optimization of a cloud-native ecosystem. The ideal candidate should possess strong AI strategy experience and leadership in Contact Center environments, particularly with Genesys Cloud CX. The position requires collaboration across IT and Operations to implement advanced technologies enhancing customer engagements. #J-18808-Ljbffr Gilder Search Group

Vacancy posted 1 day ago
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