AVP, Contact Center Tech - AI-Driven Cloud CX
Gilder Search Group
Gilder Search Group is seeking an Asst Vice President – Contact Center Technology based in Nashville, TN or Remote. This role involves establishing technology vision for enterprise Contact Center operations, driving modernization and optimization of a cloud-native ecosystem. The ideal candidate should possess strong AI strategy experience and leadership in Contact Center environments, particularly with Genesys Cloud CX. The position requires collaboration across IT and Operations to implement advanced technologies enhancing customer engagements. #J-18808-Ljbffr Gilder Search Group
- ...years of experience in data architecture and engineering within cloud environments, including strong expertise in tools such as Power... ...quality and compliance in data systems, making it ideal for self-driven, organized individuals looking to take charge in a remote environment...CloudRemote work
- ...Call Center Representatives MCI is one of... ...the fastest-growing tech-enabled business services... ...Experience (CX), Business Process... ...as-a-Service (XaaS) cloud technology solutions... ...financial services. Our contact centers are powered... ...All positive, and driven applicants are...CloudFull timeTemporary workWork experience placementCasual workWork at officeRemote workWork from homeShift work
- ...firm is seeking a Senior Google CCAI Conversational AI Developer to design and implement advanced contact center automation solutions. The ideal candidate will... ...Proficiency in Python or Node.js, as well as Google Cloud services, is essential. You will lead technical initiatives...Cloud
- ...Christian Resources is seeking a full-time Service Cloud Data Analyst to manage and optimize contact center technology platforms. This role involves analyzing... ...Nashville for in-person gatherings. Join a mission-driven culture and enjoy comprehensive benefits including...CloudRemote jobFull time
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management . Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ..., APIs, microservices, and cloud‑native infrastructure. Data governance...Cloud
- ...Senior Google CCAI Conversational AI Developer , focused on designing and implementing advanced contact center automation solutions with... ...using Google Dialogflow ES and CX for both voice and chat channels... ...Implement and optimize Google Cloud Platform (GCP) services (e.g.,...Cloud
$99.7k - $289.2k
...Tax Technology Group. This role involves leading the development of AI-enabled digital products that support Tax professionals. Candidates should have extensive experience in software engineering, cloud solutions, and team leadership, with strong skills in Agile...CloudFlexible hours- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management. Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ...backend services, APIs, and cloud infrastructure Ensure...Cloud
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management . Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ...Strong experience with cloud platforms (preferably AWS) and...Cloud
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management. Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ..., and reliability of our cloud infrastructure. You’ll work across...Cloud
- ...the revolution in hospitality tech! Nomni is the all‑one platform... ...data together in one system, with AI at its core. We exist because... ...scalability initiatives across cloud infrastructure and platform services... ...Microservices, event‑driven architectures, and platform engineering...Cloud
- Liven is searching for an AI-Driven Tech Lead in Tennessee who will shape the evolution of their platform. This hands-on leadership role involves designing and building AI-driven systems, mentoring engineers, and collaborating with product teams. Ideal candidates should...
- ...technology clients. The role focuses on adapting customer engagement models influenced by AI. Candidates should have 7+ years in consulting with expertise in digital strategy and AI-driven experiences. Responsibilities include leading initiatives and collaborating with...
- Philips International is seeking a Customer Experience Analyst in Nashville, TN. This role focuses on transforming complex healthcare data into actionable customer intelligence to support account retention and operational improvements. The ideal candidate will have a degree...
- ...strategic sales leader to foster C-suite relationships. In this role, you will drive multi-year account strategies, promoting AI-driven initiatives and cloud solutions. The ideal candidate has extensive experience in consultative sales, deep understanding of complex technology...Cloud
- Overview Lifeway is seeking a Service Cloud Data Analyst to administer andoptimizecontact center technology platforms, including Service Cloud Voice, AWS telephony... ...role sources, analyzes, and interprets data from contact center workforce management and order management...CloudRemote jobFull timeWork experience placement
- ...Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and... ...technology solutions—including Generative AI, Application Modernization, Managed Hybrid... ...architecture, API-first design, and event-driven systems. Hands-on expertise in CI/CD,...CloudFlexible hours
$100k - $140k
...application due to a disability, contact this employer to ask for an... ...ourselves on our upbeat, high-tech, and supportive culture. We are... ...Hands-on experience working with AI. Competitive pay and comprehensive... ...in modern design patterns and cloud-native practices. Build and...CloudFull timeWork at office- ...Technology team is seeking a Nashville, TN based AI Solutions Engineer to build and deliver AI... ...AI tools in a highly analytical, business‑driven environment. You will be a hands‑on AI... ...). Experience deploying AI solutions in cloud environments (Azure preferred). Data...Cloud
$142.6k - $261.5k
...for the world’s most ambitious organizations. Using our product‑driven, AI‑centric approach, we empower organizations to build for the... ...member with strong hands‑on experience building and operating cloud infrastructure and Kubernetes platforms. This role focuses on designing...CloudSummer holidayFlexible hours$286.2k - $326.7k
...define the future of banking in the cloud. You will work alongside our... ...talent for Capital One Tech, mentoring internal talent and... ...professional experience implementing AI/ML strategies for anomaly... ...require an accommodation, please contact Capital One Recruiting at 1-800...CloudFull timePart timeLocal areaRemote work$53.58k - $122.4k
...enterprise applications. This role focuses on cloud‑ready, API‑driven architectures and emphasizes strong... ..., please reach out to your recruiting contact.Please be aware that Capgemini may... ...by its market leading capabilities in AI, generative AI, cloud and data, combined...CloudFull timeLocal area$200k
...required. About Us Quantanite is an AI-first technology and... ...enterprise organizations around AI-driven operational transformation, intelligent... ..., technology‑led BPO, CX, call centre solutions, or a related... .... Preferred Experience in a tech‑led BPO, call centre, CX, AI‑...$132.5k - $302.4k
...solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better... ...) Bonus Points If : You have experience working with AI/ML tools and platforms (e.g., Salesforce Einstein, Agentforce...CloudWork experience placementLive inWork at officeLocal area- ...Chief Product & Technology Officer About the Company AI-driven prescriptive analytics platform for healthcare technology (HealthTech... ..., as well as experience with AI/ML-enabled products and modern cloud-based software architectures. The role requires a strategic...CloudWork experience placement
- ...industry leading, debt-free company?Are you driven by a deep passion for social impact, eager... ..., and continuous improvement. Cloud technology is driving a dramatic acceleration... ...methodologies. Leads their team in using AI to improve productivity, code quality, and...CloudWork at officeLocal areaRemote work3 days per week
- ...Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and... ...technology solutions—including Generative AI, Application Modernization, Managed Hybrid... ...and technical strategies into data-driven solutions for the Bank. Act as a technical...CloudFlexible hours
- ...reshaping how companies run contact center operations. Our Agentic Workforce... ...Delivery Platform™ blends AI and human talent to help... ...Infrastructure Work with modern, cloud-native infrastructure and... ...center technology , or AI-driven platforms . Built products...CloudFull time
$142.8k - $261.8k
...a better working world. AI & Data - Physical AI Engineering... ...environments, including cloud and on‑premises. You... ...will work to deliver tech at speed, innovate at... ...scale and put humans at the center. Provide technical... ...reporting and dashboards, AI driven applications. Experience...CloudFull timeWork experience placementSummer holidayFlexible hours$101.9k - $175k
.... You will also help advance how AI is applied within engineering workflows... ...Experience with event‑driven architecture or middleware Experience with cloud platforms (AWS or similar) Experience... ...job application process, please contact us at ****@*****.***...CloudWork experience placementLive inLocal area
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