AVP, Contact Center Tech - AI-Driven Cloud CX
Gilder Search Group
Gilder Search Group is seeking an Asst Vice President – Contact Center Technology based in Nashville, TN or Remote. This role involves establishing technology vision for enterprise Contact Center operations, driving modernization and optimization of a cloud-native ecosystem. The ideal candidate should possess strong AI strategy experience and leadership in Contact Center environments, particularly with Genesys Cloud CX. The position requires collaboration across IT and Operations to implement advanced technologies enhancing customer engagements. #J-18808-Ljbffr Gilder Search Group
- ...Asst Vice President – Contact Center Technology will be... ...to serve as AVP of Contact Center Technology... ...optimization of a cloud-native Contact... ...ecosystem (Genesys Cloud CX) across multiple... ...conversational AI, Agentic AI, CRM-integrated... ...be a creative and driven executive who will...CloudContract workRemote work
$123.75k - $282k
...Enterprise Contact Center Architect (CCAI / CES - GCP) Choosing... ...customer experience (CX) ecosystems. The role... ...end CX, Conversational AI, and GenAI transformations... ...assist, and GenAI-driven CX solutions Leading... ...in AI, generative AI, cloud and data, combined with...CloudPermanent employmentFull timeContract workLocal area- ...the fastest-growing tech-enabled business... ...with a strong call center footprint and operations... ...Experience (CX), Business Process... ...as-a-Service (XaaS) cloud technology solutions... ...financial services. Our contact centers are powered... ...All positive, and driven applicants are...CloudFull timeContract workTemporary workCasual workWork at officeLocal areaRemote workHome officeShift workAfternoon shift
- ...firm is seeking a Senior Google CCAI Conversational AI Developer to design and implement advanced contact center automation solutions. The ideal candidate will... ...Proficiency in Python or Node.js, as well as Google Cloud services, is essential. You will lead technical initiatives...Cloud
- ...Senior Google CCAI Conversational AI Developer , focused on designing and implementing advanced contact center automation solutions with... ...using Google Dialogflow ES and CX for both voice and chat channels... ...Implement and optimize Google Cloud Platform (GCP) services (e.g.,...Cloud
$286.2k - $326.7k
...A leading financial services company is seeking a Senior Distinguished Data Engineer who will drive innovation through data and cloud technologies. This role requires at least 9 years of data engineering experience, expertise in AWS, and a commitment to fostering a culture...CloudRemote work$99.7k - $289.2k
...Tax Technology Group. This role involves leading the development of AI-enabled digital products that support Tax professionals. Candidates should have extensive experience in software engineering, cloud solutions, and team leadership, with strong skills in Agile...CloudFlexible hours$186.07k - $218.9k
...and effectiveness of CX agents. This helps... ...at scale through AI/ML-based technologies... ...Golang and cloud technologies Lead... ...an entry level, non-tech team member can understand... ...in event driven architectures (Kafka... ...employment process, please contact us at...CloudLocal area$160k - $220k
...has a Bachelor's degree, over 5 years of experience in data engineering, proficiency in Python and SQL, and a deep understanding of cloud services, particularly AWS. The position offers a competitive salary range of $160,000 to $220,000 annually, and values in-person collaboration...CloudWork at office- ...data ingestion, implementing governance frameworks, and integrating AI-powered solutions within Salesforce. The ideal candidate has over... ...to collaborate with AI specialists and lead data strategy across Salesforce Clouds. #J-18808-Ljbffr Cloud Hybrid Technologies, LLCCloud
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management. Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ...backend services, APIs, and cloud infrastructure Ensure...Cloud
- A leading tech company in Nashville is seeking a Senior DevOps/Safety Engineer to join their... ...will architect a scalable and secure cloud infrastructure on AWS, ensuring compliance... ...passionate about contributing to a mission-driven organization and enhancing the platform for...Cloud
- ...the fastest-growing tech-enabled business... ...with a strong call center footprint and operations... ...Experience (CX), Business Process... ...as-a-Service (XaaS) cloud technology solutions... ...financial services. Our contact centers are powered... ...All positive, and driven applicants are...CloudFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...the fastest-growing tech-enabled business... ...with a strong call center footprint and operations... ...Experience (CX), Business Process... ...as-a-Service (XaaS) cloud technology solutions... ...financial services. Our contact centers are powered... ...All positive, and driven applicants are...CloudFull timeTemporary workCasual workWork at officeLocal areaRemote work
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management . Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ...Strong experience with cloud platforms (preferably AWS) and...Cloud
- ...creativity, technology, and data-driven intelligence. Within Song, the... ..., marketing technology, and AI-powered decisioning to transform... ...platforms (e.g., Adobe Commerce, SAP CX, Salesforce Commerce,... ...Architect event-driven, API-first, cloud-native AI systems for real-time...CloudLive inWork at officeLocal area
- ...the revolution in hospitality tech! Liven is a leading global data... ...to back‑of‑house management. Driven by a deep passion for the hospitality... .... Our solutions are powered by AI‑enriched insights and automated... ..., and reliability of our cloud infrastructure. You’ll work across...Cloud
- ...consulting firm is seeking a Conversational / CES Architect to lead the implementation of conversational AI solutions. The role demands expertise in Dialogflow CX, cloud architecture, and telecom systems integration. Candidates should have 5+ years of experience and a...Cloud
$102.5k - $187.9k
...power their businesses across web, mobile, cloud platforms, physical environments, and... ...engineering, design, operations, and applied AI across a wide range of industries. Are... ...increasingly shaped by intelligent, data‑driven capabilities. In this role, engineers are...CloudSummer holidayLocal areaFlexible hours- Liven is searching for an AI-Driven Tech Lead in Tennessee who will shape the evolution of their platform. This hands-on leadership role involves designing and building AI-driven systems, mentoring engineers, and collaborating with product teams. Ideal candidates should...
- ...technology clients. The role focuses on adapting customer engagement models influenced by AI. Candidates should have 7+ years in consulting with expertise in digital strategy and AI-driven experiences. Responsibilities include leading initiatives and collaborating with...
- ...healthcare better and easier to access. We are driven by our purpose of caring for people:... ...manages, implements, and maintains cloud-based contact center platforms - specific to Five9. This... ...and larger Consumer Experience (CX) teams. Creates and maintains clear documentation...CloudLocal area
- ...strategic sales leader to foster C-suite relationships. In this role, you will drive multi-year account strategies, promoting AI-driven initiatives and cloud solutions. The ideal candidate has extensive experience in consultative sales, deep understanding of complex technology...Cloud
- ...strategies on digital transformation and cloud adoption. The Enterprise Architect is a subject... ...to develop strategies and roadmaps for AI & machine learning and other advanced... ...knowledge of microservices architecture & domain-driven architecture Proven track record in...Cloud
- ...support cross-agency initiatives utilizing Salesforce Public Sector Cloud and other Salesforce Clouds to enhance service delivery and... ...to ensure system consistency and integrity. Design and deploy AI-powered agents that interact with Salesforce data for dynamic decision...CloudWork from homeFlexible hours
$102.5k - $187.9k
...frameworks or integration platform with Oracle Cloud applications ~ Approximately 4 years of... ...who are adaptable, digitally fluent, and driven to achieve results. What we offer you... ...in capital markets. Enabled by data, AI and advanced technology, EY teams help...CloudFull timeSummer holidayFlexible hours$125.5k - $230.2k
...team in designing and implementing complex cloud analytics solutions with a strong focus on... ...for continuous learning. If you are driven by results and have a desire to make a meaningful... ...in capital markets. Enabled by data, AI and advanced technology, EY teams help...CloudSummer holidayFlexible hours- ...prides itself in being Mission Driven, People Focused. To learn more... ...and systems that support HUD AI/ML proofs of concept and pilots... ...for AI/ML workflows on cloud platforms. Develop ETL/ELT... ...may involve AI are required to contact us prior to their interview at...CloudFull timeContract workLocal areaRemote work
- ...our industry expertise, we are able to harness the potential of Cloud, AI, ML, IoT, 5G, and quantum computing to design and implement... ...translate business and technical requirements, perform hypothesis-driven consulting and lead project management and client relationship...CloudLocal areaVisa sponsorship
- ...AI Enablement ManagerReq number: R7369Employment type: Full timeWorksite flexibility:... ...management, product management, or technology-driven initiative leadershipProven ability to own... ...technical fluency across AI, data, cloud, and enterprise technology conceptsExperience...CloudFull timeWork at officeLocal areaWorldwide
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