Dental Practice Manager

Career Opportunity : Dental Practice Manager Reports to: Chief Dental Officer Organization: The HealthCare Connection (THCC) Position Summary: The HealthCare Connection seeks a skilled and motivated Dental Practice Manager to oversee daily operations of our dental practice in Cincinnati, OH. This role works closely with the Chief Dental Officer, dentists, and support staff to ensure efficient operations, exceptional patient care, and a positive team environment. If you are known for outstanding customer service, strong leadership, and a passion for making a difference in underserved communities, we encourage you to apply! Key Responsibilities Supervise and support dental office staff using independent judgment to meet performance goals and standards Hire, onboard, and train new team members Monitor and manage expenses to ensure alignment with site budget Address and resolve patient concerns and complaints professionally Participate in staff meetings, quality improvement initiatives, and committees as needed Promote a positive work environment and serve as a role model in customer service and organizational values Collaborate with clinical and administrative teams to optimize workflow and patient experience Qualifications & Requirements 2–3 years of experience as a dental office manager preferred Strong leadership, communication, and team-building skills Demonstrated ability in customer service and continuous quality improvement Knowledge of dental office operations, billing, insurance, managed care, and referral processes Ability to handle confidential information with professionalism and discretion Experience working with diverse populations across socioeconomic and cultural backgrounds Proficiency in Microsoft Office and Electronic Dental Record/Practice Management systems Ability to accept guidance and work collaboratively with leadership Medical, Dental, and Vision Insurance Free Life & Short-Term Disability Insurance 403(b) Retirement Plan with employer match 10 Paid Holidays Equal Employment Opportunity/Drug‑Free Workplace The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability. THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen. #J-18808-Ljbffr