Customer Experience & Satisfaction Specialist

TOUS les JOURS International in Buena Park, CA, is seeking a Customer Experience Specialist to manage inquiries, track resolutions, and coordinate with bakery cafés and internal teams to improve customer outcomes. This role emphasizes empathy, meticulous record-keeping, and timely follow-up. You will gather feedback, prepare customer responses, and contribute to weekly and monthly satisfaction reporting to support continuous improvement across our franchise network. #J-18808-Ljbffr TOUS les JOURS International