Senior Analyst, Product - Global Dining Benefits
American Express
The Global Dining Membership team is responsible for driving Card Member engagement, loyalty, and long-term value through differentiated dining benefits and experiences. Within this organization, the benefit management team plays a critical role in strengthening the premium Membership value proposition by delivering seamless benefit execution, strong governance, and data-driven performance management. The person in this role will manage the end-to-end operations, performance, and delivery of a suite of Premium Dining Access benefits, including Global Dining Access and Platinum Nights by Resy, driving cross-functional execution, operational efficiency, partner and Card Member experience, and data-driven enhancements to benefit strategy and performance. This person will facilitate daily operational benefit management and stakeholder collaboration to deliver scalable solutions that enhance benefit value while ensuring operational excellence and compliance. This is a highly cross-functional role, with the opportunity to collaborate with the Resy Product, Strategic Partnerships and Operations teams, as well as with key Amex stakeholders. At American Express, our culture is built on a 175-year history of innovation, shared values [ Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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