Program Associate

Job Description

Job Description

Program Associate

Industry: Nonprofit / Healthcare Association

Location (city, state): Washington, DC

Assignment Type: 3–6 month contract with potential opportunity to convert to a permanent position based on business needs, budget, and performance. Conversion is not guaranteed.

Pay: $20–$25/hour (depending on experience)

Work Schedule: Hybrid; generally Tuesday and Thursday in the office. Standard schedule is approximately 9:00 a.m.–5:00 p.m., with some flexibility. Occasional meetings or events outside of regular business hours may occur with advance notice.

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client

Our client is a national nonprofit professional association serving a large community of healthcare professionals. The organization provides educational programs, professional resources, accreditation opportunities, and member services designed to support ongoing professional development and excellence within the healthcare field. The organization also supports research, data initiatives, publications, and other resources that advance knowledge and best practices within its specialty.

Job Description

Our client is seeking a highly organized and service-oriented Program Associate to join its Chapter Affairs team. This individual will provide administrative and program support to a portfolio of smaller chapters and work closely with volunteer leaders, members, internal teams, and external partners.

The ideal candidate is comfortable coordinating multiple projects at once, managing deadlines, communicating with a variety of stakeholders, and handling detailed administrative responsibilities with minimal supervision.

Key Responsibilities

• Provide ongoing administrative and operational assistance to assigned chapters and their volunteer leadership.
• Serve as a point of contact for routine questions, requests, and administrative needs from chapter representatives.
• Help organize chapter meetings and events by coordinating registrations, presenters, materials, technology, vendors, and other logistical requirements.
• Assist with chapter council and leadership meetings, including calendar coordination, agenda preparation, meeting documentation, and post-meeting follow-up.
• Keep chapter leadership information, records, files, and other organizational materials accurate and up to date.
• Provide support with administrative and financial activities such as invoice processing, reimbursements, event expenses, and related documentation.
• Help distribute communications and information to chapter members and volunteer leaders.
• Organize shared folders, spreadsheets, templates, tracking documents, and other resources used by the Chapter Affairs team.
• Contribute to ongoing department programs, initiatives, and special projects as assigned.
• Monitor open action items and proactively follow up with appropriate contacts to ensure deadlines and deliverables stay on track.
• Collaborate with internal and external stakeholders while maintaining a professional, responsive approach to member and volunteer support.

Qualifications

• At least 2 years of experience in administrative coordination, project support, member/customer service, meeting coordination, or a related area.
• Experience in an association, nonprofit, healthcare, membership-based, or similar environment is preferred.
• Background supporting events, meetings, committees, chapters, boards, volunteer groups, or member communities is a plus.
• Demonstrated ability to coordinate multiple assignments, deadlines, and priorities simultaneously.
• Bachelor's degree preferred but not required.
• Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and shared document platforms.
• Excellent written and verbal communication skills.
• Strong organizational abilities and careful attention to detail.
• Reliable follow-through and the ability to independently determine appropriate next steps.
• Strong customer/member-service mindset and confidence communicating with professionals and senior-level volunteer leaders.
• Ability to learn new software and navigate multiple systems efficiently.
• Sound judgment, including the ability to recognize situations that require escalation.

Additional Details

This is a 3–6 month contract opportunity with the potential to transition into a permanent position based on performance, available budget, and business needs. Permanent conversion is not guaranteed.

The position follows a hybrid schedule, with employees generally working in the office on Tuesdays and Thursdays. The typical workday is approximately 9:00 a.m.–5:00 p.m., although some flexibility may be available. Occasional meetings or events outside standard business hours may be required and will be communicated in advance.

Perks

• Hybrid work environment
• Opportunity to support a mission-driven nonprofit organization
• Exposure to healthcare association programs and professional member services
• Collaborative environment working with internal teams and volunteer leaders
• Potential opportunity for permanent employment based on business needs, budget, and performance
• Medical, dental, vision, and 401(k) eligibility

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.