Program Administrator I-III OBI [1450]

Job Description

Job Description

Position: Program Administrator I-III OBI [1450]

Program: Amarillo, Texas – Outpatient Biopsychosocial Intervention (OBI)

Salary range: $58,822.40 - $66,580.80 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Responsible for direct care, administrative supervision and oversight of contract requirements in the Outpatient Biopsychosocial Intervention
• Provides service coordination, proper assessment, treatment planning, biopsychosocial case management service interventions to a caseload according to local policy and procedure, TPC Community Standards, Medicaid guidelines, and HCS standards.
• Collaborate with the IDD and Behavioral Health teams to ensure a cross-systems biopsychosocial approach is used when providing skills training and case management.
• Educate and train community mental health partners, substance use partners, and others involved in mental health on techniques and training resources.
• Provide referrals within the community for appropriate consultations.
• Provide skills training to individuals in the program, parents, and support systems.
• Complete Biopsychosocial Assessments. Develop recovery-focused, strength-based treatment plan that is person-centered and includes the individual’s vulnerabilities and triggers from a biopsychosocial perspective.
• Monitor the progress towards the desired outcomes identified by the team of individuals assigned and will document in regular monitoring/review tools, which will be submitted in a timely manner to adhere to documentation requirements.
• Travel across the 21 counties of the Texas Panhandle to assist and manage caseload/Travel is required within TPC's 21 county catchment area daily to provide treatment services. Our regional clinics are in Borger, Clarendon, Dumas, Hereford, Pampa, & Perryton.
• Maintain same day next day documentation requirements and a 95% or higher compliance average for all individuals served
• Other essential functions and tasks necessary to carry out the purposes of the position will be required.
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

Minimum qualifications to be successful in job:

• Must have a Bachelor's or advanced degree from an accredited college or university with a major in social, behavioral, or human service field including, but not limited to, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice for Qualified Intellectual Disability Professional (QIDP) credentialing
• A minimum of one (1) year experience working with individuals with Intellectual/Developmental Disabilities required.
• A minimum of one (1) year of experience in guiding program delivery, supervising or leading a program/team
• Graduate work in a related field may be substituted for up to one (1) year of experience
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents:
• Must have a valid Texas driver’s license and be insurable under agency vehicle policy
• Must be 18 years of age or older

Preferred qualifications to be successful in the job:

• Excellent communication, interpersonal, and conflict resolution skills
• Understanding of person-centered and trauma-informed care principles
• Ability to build rapport quickly and effectively with individuals from diverse backgrounds
• Bilingual

At TPC, passion and meaningful work are rewarded! We offer employees:

• Click here for TPC’s FY2026 Summary of Benefits
• 501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness
• Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
• Employer paid life insurance (1.5 times employee’s salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
• Paid time off – PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone