Tax Program Supervisor

Tax Program Supervisor – Franchise Tax Board Job Code: JC-523335 | Position #: View phone number on click.appcast.io-XXX | Classification: TAX PROGRAM SUPERVISOR, FRANCHISE TAX BOARD | Salary Range: $4,854.00 - $6,080.00 | Work Location: Sacramento County | Telework: In Office | Job Type: Permanent, Full Time | # of Positions: Multiple Overview Under the direction of an Office Services Manager I, the Tax Program Supervisor leads the high-energy, fast-paced Machines Unit within RDSS, managing automated sorting operations at the core of the department. Responsibilities Provide strong, motivating leadership to a team responsible for operating, monitoring, and optimizing high-volume sorter equipment. Coaching staff, building team strengths, and creating a supportive work environment. Keep production on track, guide the team through technical challenges, and ensure daily goals are met with accuracy and efficiency. Work closely with vendors and internal support teams to troubleshoot equipment, coordinate maintenance, and ensure machines operate at peak performance. Evaluate workflows, identify improvement opportunities, and contribute ideas that enhance efficiency and service delivery. Engage in operational challenges, leadership growth, and work with automated systems to impact statewide services. Qualifications Demonstrated leadership ability with a focus on inspiring, motivating, mentoring, and developing high-performing teams. Strong verbal and written communication skills. Self‑motivated with a proven strong work ethic. Consistently exercises sound judgment and demonstrates dependability. Experienced in handling sensitive and confidential information with discretion. Proficient in Microsoft Office 365 applications, including PowerPoint, Excel, Word, Outlook, SharePoint, and Teams. Adaptable and flexible when managing shifting priorities and multiple tasks. Excellent time-management and organizational skills. Dedicated to providing high-quality customer service. Familiar with FTB’s organizational structure, operations, programs, and related systems. Skilled in building and maintaining effective and cooperative working relationships. Able to sit, bend, stand, and walk for extended periods as needed. Contact Information Department Website: Human Resources Contact: View phone number on click.appcast.io Hiring Unit Contact: Linh Pham – View phone number on click.appcast.io EEO Contact: EEO Office – View phone number on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) Reasonable Accommodations: Direct requests to the interview scheduler at the time of scheduling. Final Filing Date: 7/17/2026 #J-18808-Ljbffr California Franchise Tax Board