Senior Operations Lead, Member Services Centers
Lantern
Lantern is seeking an Operations Manager for Member Service Operations to lead the SMS and Lantern Outbound Contact Centers and guide Supervisors and the QA Lead toward strong performance and excellent member experience. You will own reporting, optimize resources, and collaborate across functions, traveling up to 10%. A customer-centric mindset and coaching leadership are essential to success in this role. #J-18808-Ljbffr Lantern
Vacancy posted 1 day ago
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