Quality Technician Lead - PM Shift

Position Summary The Lead Quality Technician provides administrative support to Leadership involving quality assurance compliance regulatory requirements; conducts audits and reviews/analyzes data and documentation, including generating reports, scheduling, inspection tracking, typing correspondence, and answering general telephone inquiries. Responsibilities Work with the ERP system or other software in support of receiving, inventory cycle counting, and developing electronic laboratory records. Manage and maintain raw material and finished product records to ensure compliance with lot numbers, traceability, and company policy. Ensure appropriate security and accessibility of documents for regulatory inspections. Assist in the development of testing schedules and the implementation & execution of electronic quality record keeping (Infinity). Provide administrative support with SQF Records, plant inspections, regulatory and third‑party audits, laboratory reports, and programs. Work interactively with multiple departments to ensure raw materials are approved efficiently. Review the daily schedule to assist in the coordination of Quality Assurance activities. Communicate quality and compliance deficiencies to QA management. Follow all Quality Assurance guidelines and regulatory requirements, and assist with GMP administration throughout the facility. Save files and documents in accordance with Document Retention Policies. Assist in training facility personnel in Food Safety, HACCP, and related programs. Perform additional duties as directed by department management. Obtain samples pursuant to QA Manual for bacteria plating and daily quality checks as needed. Follow the “Daily Lab Checklist” per the QA Manual and assist in collecting data for verification. Assist in monitoring compliance with GMP and SQF requirements. Ensure proper administration of all Critical Control Points and Quality Check Points. Assist with the receipt of raw ingredients, sampling, testing, and review as outlined in the QA Manual. Monitor FIFO and communicate concerns to the QA Manager. Determine and communicate extra assignments for housekeeping and sanitation upkeep of the facility. Test and document weights, volumes, colors, brix, codes, package integrity, and other routine information as required by the Daily Lab Checklist or QA Manual. Own and lead program performance of environmental testing of air, water, and listeria according to Lab Schedules. Plate product samples for TC, TPC, and Y & M as outlined in the QA Manual. Serve as backup SQF Practitioner to the Quality Manager. Uphold and participate in Corporate Responsibility programming, including recycling, social advocacy, and volunteering opportunities. Qualifications Applicants must have two to four years of quality experience. They should be knowledgeable in Internet software and the MS Office Suite. Benefits Competitive salary with bonus opportunities 100% employer-paid medical premiums for associates and families Free mental health, financial wellness, and legal counseling benefits 401(k) with company match Company-paid life insurance Tuition reimbursement assistance Continuous learning opportunities Robust parental leave program Care Relief Fund to help associates in need Associate Assistance Program Paid volunteer time #J-18808-Ljbffr Milo's Tea Company Inc