Operations Supervisor

Summary The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments. Work Hours Monday to Friday from 06:30 AM to 05:30 PM, 2 Saturday(s) a month from 06:30 AM to 12:00 PM Seniority Level Mid‑Senior Level Employment Type Full‑time Compensation This hourly, non‑exempt position pays from $25 to $28 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $71,700 and $90,700 annually, or more, depending on experience, overtime hours, and bonuses. Responsibilities Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10‑20 employees. Maintain and manage facility quality process. Ensure on‑time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards. Supervise realignment activities to ensure maximum optimization of the facility. Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation. Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams. Provide Leadership, training, and supervision to 25 to 50 team members. Continuously work towards increasing the leadership capability of the team and drives professional growth. Responsible for all facility/equipment maintenance and supplies. Responsible for maintaining a safe working environment and overseeing safety compliance. Qualifications High School Education required. One (1) to Two (2) years of supervisory experience. Forklift experience a plus. Able to use tablets (iPad). Basic to Intermediate level of Microsoft Excel knowledge. Strong leadership skills Excellent oral and written English language communication skills Provide high level of customer service Good organizational skills Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits. The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision. This is a safety‑sensitive position. Benefits Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company‑paid Short Term and Long Term disability Company‑paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades k‑12, including free tutoring for SAT and ACT tests EEO Statement MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team. #J-18808-Ljbffr MSI