Community & Belonging Operations Specialist

Job Description A client in the Nashville, TN area is seeking a Community & Belonging Operations Specialist. In this role, you’ll operate as the backbone of the team’s day-to-day community engagement and philanthropy programs, ensuring everything runs smoothly behind the scenes for the leaders supporting all of the main employee wellness, philanthropy and grantmaking programs at the company. In this role, a large portion of your time will be spent managing the DEED platform—creating and posting volunteer opportunities, supporting skill-based volunteering initiatives, and reviewing and approving employee gift‑matching requests. You’ll also respond to employee questions, as you’ll be monitoring a shared inbox that fields a high volume of inquiries related to volunteering, donations, and program participation. On the operations side, you’ll track and pull together monthly reporting on employee engagement efforts—like volunteer hours, event attendance, and grant funding—making sure everything is accurate and ready for leadership. You’ll help support grantmaking activities by processing payments, coordinating with finance, and conducting light research on nonprofit partners. You’ll also play a key role in coordinating events and engagements. This might look like setting up volunteer opportunities in different offices, helping field nonprofit “lunch & learns,” or working with internal events teams to ensure logistics (space, catering, schedules) are handled. At the same time, you’ll support team leadership with administrative needs like scheduling meetings, managing calendars, taking notes, and keeping track of deadlines. Throughout the day, you’ll be working closely with teams across the business and with external nonprofit partners—acting as a point of contact to ensure clear communication and follow‑through. Overall, this role is a mix of program coordination, administrative support, and high‑touch communication, and is best suited for someone who is extremely detail‑oriented, organized, and enjoys keeping a lot of moving pieces on track. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 2–3 years of experience in nonprofit operations, CSR, community engagement, or philanthropic program/project coordination Hands‑on experience with DEED or a similar employee giving/volunteer platform (creating events, managing approvals, supporting users) Highly organized and ability to manage multiple priorities in a fast‑paced environment Exceptional communication, professionalism, and attention to detail with follow‑through on tasks and assignments Working knowledge of grantmaking, nonprofit governance, or volunteer program management Exposure to employee resource groups (ERGs), grantmaking, wellness programs, or corporate giving initiatives Ability to support global programs with awareness of cultural nuances Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, SharePoint) Local to Nashville, TN and available to go onsite 4 days per week Project management experience or certifications Experience supporting senior leaders or executives in an administrative capacity Familiarity with civic engagement or public policy‑related initiatives #J-18808-Ljbffr Insight Global