HIM Manager

Job Summary Department/Unit: Health Information Services Work Shift: Day (United States of America) Salary Range: $94,957.00 - $147,183.00 The HIM Manager is an AMHS role responsible for managing, organizing, and coordinating the daily functions and staffing needs of the HIM operations area to include prepping, scanning, quality control, analysis and deficiency management, record completion, and physician suspension management. This position is responsible for ensuring the accuracy, integrity, and security of patient health records, while maintaining compliance with all relevant laws, regulations, and industry standards for AMHS. Responsibilities Evaluates workflow on a continual basis and makes adjustments to staffing patterns to meet the demands of changing volumes and efficiently runs all areas of responsibility within the department guidelines. Maintains established productivity and quality standards, turnaround times, and manages through any backlog. Manages the physician suspension process to ensure timely completion of medical records and works closely with the Chief Medical Officer for enforcement. Supports the medical staff and other health care providers in documentation requirements and timely medical record completion. Ensures documentation in the Legal Medical Record is completed in a timely manner as defined by system, state, and federal requirements and applies the AMHS suspension policy as appropriate. Researches deficiencies declined by providers to determine correct deficiency assignment. Develops staff onboarding and training for new hires; focuses on regular education for staff, including confidentiality, compliance, release of information, safety, and other regulatory or industry changes. Constantly strives to support and encourage departmental and unit efforts to improve customer service. Conducts daily huddles to ensure team engagement and to provide daily updates and workflow direction. Assures appropriate cross‑training activities among various functions and tasks. Recruits, retains, trains, orients, and develops staff. Prepares annual competency assessments for all staff and provides ongoing feedback. Develops and maintains policies and procedures and ensures standardization of processes for AMHS. Interprets departmental and hospital policies to staff and customers. Establishes and monitors key performance indicators to optimize outcomes. Streamlines processes for efficiency using Lean methodologies. Assists with the budget for areas of responsibility, monitors variances, and implements corrective actions as needed. Stays current with all relevant laws, regulations, and industry standards related to health information management, including HIPAA and Meaningful Use requirements. Ensures compliance and provides guidance to staff regarding privacy, security, and confidentiality of health information. Monitors use of equipment and ensures proper training, maintenance, and repairs are performed as needed. Qualifications Associate’s Degree in Health Information Management or related field and 5 years of experience in a HIM operations leadership role will be considered in lieu of a bachelor’s degree. Bachelor’s Degree in Health Information Management or related field (required). 4-6 years of experience working in a health information management department, preferably in the operations area (preferred). 1-3 years of supervisory experience (required). Excellent communication and organizational skills (high proficiency). Knowledge of prep/scan and quality control (high proficiency). Skilled in using electronic health records and various other applications (high proficiency). Demonstrates excellent customer service with ability to handle complex, demanding customer situations (high proficiency). Proficiency in Microsoft Office applications (high proficiency). RHIA (Registered Health Information Administrator) upon hire (preferred). RHIT (Registered Health Information Technician) upon hire (preferred). Equivalent combination of relevant education and experience may be substituted (as appropriate). Physical Demands Standing – Occasionally, walking – Occasionally, sitting – Constantly, lifting – Rarely, carrying – Rarely, pushing – Rarely, pulling – Rarely, climbing – Rarely, balancing – Rarely, stooping – Rarely, kneeling – Rarely, crouching – Rarely, crawling – Rarely, reaching – Rarely, handling – Occasionally, feeling – Occasionally, talking – Constantly, hearing – Constantly, repetitive motions – Frequently, eye/hand/foot coordination – Frequently, working conditions – Extreme cold – Rarely, extreme heat – Rarely, humidity – Rarely, wet – Rarely, noise – Occasionally, hazards – Rarely, temperature change – Rarely, atmospheric conditions – Rarely, vibration – Rarely. Equal Opportunity Employment Statement Albany Medical Center is an equal opportunity employer. This position requires access to sensitive information governed by HIPAA and New York State statutes. Workforce members are expected to comply with a “need to know” basis, protect confidentiality, and prevent unauthorized access or disclosure. #J-18808-Ljbffr