Sr. Manager of Product Development Operations

Stuller Inc. – Sr. Mgr. of Product Development Operations

Senior Manager of Product Development Operations

Stuller’s Product Design and Development team leverages decades of expertise in CAD and 3D rendering, metal mold engineering, master models, and rubber molds to create the high-quality products our customers expect and trust.Stuller’s Creative Design team is responsible for transforming concepts into reality by overseeing fabrication testing, refining designs, and ensuring seamless coordination between design and manufacturing. The team creates detailed 2D concept sketches and technical drawings, staying ahead of jewelry trends through close partnership with merchandising.

The Senior Manager of Product Development Operations provides the strategic direction and end-to-end execution of new Jewelry, Bridal, and Findings products, coordinating intake, fabrication, and web launch while aligning cross-functional teams and driving efficient, prioritized delivery. They oversee scheduling, tracking, and reporting, and use performance data to make high-level decisions that balance workload and operational efficiency.

Basic Qualifications:

• A degree in Product Development or, Business Management, or Project Management
• Direct experience in leading product development within manufacturing, technology, or consumer goods sectors
• Proficient in Microsoft Office Suite with advanced Excel capabilities for data analysis and reporting.
• Strong analytical skills with the ability to interpret complex data and translate insights into clear, actionable summaries.
• Technically adept and quick to learn proprietary systems such as Oracle, ARAS, and MicroStrategy.
• Excellent written and verbal communication skills; able to collaborate effectively across departments and levels.
• Skilled at managing multiple priorities and maintaining focus in a fast-paced, dynamic environment.
• Proven ability to motivate, and coordinate both direct teams and cross-functional partners.
• Comfortable navigating multiple communication platforms, including Microsoft Teams and Outlook, to ensure timely and efficient coordination.
• Commitment to fostering growth, education, and inclusion within teams.

Preferred Qualifications:

• A certification in Project Management (PMP, PMI, CAPM).
• 3 years or more leading a team within an organization
• Possess strong emotional intelligence and stakeholder management skills.
• Demonstrates adaptability and sound judgment when plans and priorities shift.

This position requires candidates to have unrestricted work authorization in the United States.

Key Responsibilities:

• Lead and Manage Development Projects: Oversee the Development Workflow Team to track all new jewelry development from intake to release on Stuller.com.
• Project Oversight: Ensure all new projects are accurately entered and tracked in Stuller’s Product Development Software (ARAS) to meet critical deadlines.
• Cross-Functional Collaboration: Serve as a liaison between Merchandising, Conceptual, CAD, Fabrication, and Product Data teams, guiding projects from intake through sample approval, and product release.
• Reporting & Analytics: Develop intuitive tracking reports using ARAS, Excel, and MicroStrategy to support capacity planning and resource allocation.
• Stakeholder Communication: Regularly communicate project status, risks, and opportunities to senior leadership and key stakeholders on a weekly basis.
• Process Improvement: Identify, ideate, and implement process enhancements to optimize workflow, reduce bottlenecks, and drive continuous improvement.
• Decision-Making: Make decisions to prioritize and resolve issues, ensuring projects stay on track considering both priority and complexity.
• Mentorship & Team Development: Mentor and develop team members, fostering a culture of accountability, and high performance.
• Adaptability: Adapts quickly to evolving needs, supporting the team through change and encouraging agile problem-solving to keep work moving forward smoothly.Perform basic soldering tasks to support model preparation.

About Stuller

Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendly service, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitment to creating exceptional experiences.

We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana.

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