Help Desk Analyst Level 1 Entry Level

Benefits:

Paid Holidays

Retirement Plan Matching

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Why Join SystemsNet?

Are you an entry-level IT professional with a strong desire to learn, grow, and build a rewarding career? At SystemsNet, you'll have the opportunity to train alongside experienced technicians with decades of industry knowledge, gaining hands-on experience in a supportive and fast-paced environment.

We're a well-established Managed Services Provider (MSP) with immediate openings for Level 1 IT Support Technicians. This role is ideal for motivated individuals ready to be an active part of a collaborative team, assisting with daily IT operations across our help desk and field service departments.

Requirements:

Entry-level experience with a passion for IT and Technology

️ Excellent communication skills - both written and verbal English

A strong desire to learn new skills, systems, and technologies

Robust problem-solving abilities with an analytical mindset

Ability to adapt quickly to changing tasks and business needs

️ Familiarity with Windows-based network environments and protocols

️ Solid understanding of PC hardware, software, and desktop systems

Experience with break/fix tasks, installations, and software upgrades

Knowledge of Active Directory, Exchange, Office 365, and iOS is a plus (not required)

Comfortable in a role that involves frequent client interaction and outstanding service

**This is not a remote position and you will be required to commute to Willow Grove each day.