Private Banker

Private Banker

Love what you do. We are a mission-driven credit union dedicated to strengthening the financial well-being of our members—and that work begins with our people. Through our relationship with The Walt Disney Company, employees have access to world-class benefits, programs, and unique experiences that enhance both work and life. Combined with a comprehensive total rewards package, meaningful development opportunities, and an inclusive culture, you'll find the support to grow, contribute, and build a career you truly love.

The private banker role at partners federal credit union is built for financial professionals who want meaningful member relationships, strong work/life balance, and a career path that blends banking expertise with growing investment skills. Unlike the high-pressure sales culture at large banks, our private bankers develop deep, long-term financial relationships with disney cast members and families in a service-first environment. We offer stability, a nationally respected brand, and the ability to expand into investment and wealth advisory roles over time.

As the trusted primary contact for affluent and selected members, this role delivers comprehensive relationship management by overseeing their full banking relationship with a proactive, consultative approach. The role partners closely with wealth management advisors to provide tailored guidance and recommendations based on each member's financial goals and with seamless client experience. This role also can manage investment accounts for members based on investment guidelines. The private banker acts as a mentor to member experience professionals, supporting complex member needs, assisting branch leadership, and collaborating with partners wealth management advisors to ensure optimal member outcomes. This role embodies partners' leadership competencies and core values, maintaining professionalism, integrity, and a positive member experience. Securities and FINRA licensing are required.

The position reports directly to the branch manager and works in close collaboration with the private banking program manager to support strategic initiatives and implement tactical programs.

essential responsibilities:

• comprehensive relationship management – serve as the primary contact for affluent and select members, managing complete banking and investment relationships using a proactive, consultative approach.
• collaborate with partners wealth management advisor to provide investment guidance and recommendations to affluent members and those beginning their investment journey.
• the role partners closely with wealth management advisors to provide tailored guidance and recommendations based on each member's financial goals and with seamless client experience.
• this role also can manage investments accounts for members based on investment guidelines.
• the private banker acts as a mentor to member experience professionals, supporting complex member needs, assisting branch leadership, and collaborating with partners wealth management advisors to ensure optimal member outcomes.
• this role embodies partners' leadership competencies and core values, maintaining professionalism, integrity, and a positive member experience.
• securities and FINRA licensing are required.
• the position reports directly to the branch manager and works in close collaboration with the private banking program manager to support strategic initiatives and implement tactical programs.
• advice-based banking – deliver tailored financial and investment solutions using an advice-based approach, ensuring recommendations align with member goals.
• proactive financial needs assessment – identify life events and evolving financial needs to recommend appropriate financial solutions.
• product and service expertise – maintain knowledge of current financial products, rates, and trends, including retirement products, CDs, money markets, and treasury ladders.
• mentorship and leadership – mentor all levels of member experience professionals, sharing knowledge and skills to enhance performance and success.
• cross-selling and financial growth – promote the credit union's objectives by cross-selling products and services, contributing to branch growth.
• provide regular updates to the private banking program manager on performance metrics.
• regulatory compliance and documentation – ensure all documentation meets quality control standards and regulatory policies, including CIP, OFAC, and Chexsystems.
• member education and technology adoption – educate members on digital and online banking solutions to enhance convenience and financial literacy.
• business development and member engagement – represent partners at business development events, expos, and seminars.
• acquire new memberships and follow up with targeted outreach.
• investment and partnership guidelines approximately 75% of time is dedicated to banking products and services, with 25% focused on investment opportunities in partnership with the partners wealth management advisor.
• specific investment thresholds require joint meetings with members, the advisor, and the private banker.
• the guided wealth portfolio (GWP) is the only investment product the private banker may sell independently.
• all investment-related activities must comply with regulatory standards and partners wealth management policies.

knowledge & skills education level: high school or GED (required) years of relevant work experience: 3 to 5 years in retail banking. current FINRA certifications and licenses include SIE, and series 6 certifications, licenses, registrations, etc.: NMLS certification – required CA notary – required state L&D insurance license – required SIE, series 6, and series 63 – required

continued employment is contingent upon obtaining the series 65 or series 66 within 6–12 months of hire.

other training, technical skills or knowledge: ability to use a personal computer and related software applications including Microsoft Outlook. abilities and behaviors:

• 3+ years of experience building and maintaining relationships with members and colleagues.
• strong knowledge of banking and securities regulations.
• excellent member service, sales, and conflict resolution skills.
• effective communication, organization, and time management abilities.
• adaptability and initiative; able to work independently with minimal supervision.
• strong teamwork and collaboration skills.
• high motivation, professionalism, and ethical standards.
• demonstrates discretion when handling confidential financial information.

scope of the job performance standards:

• new memberships: 5–8 per month
• loan originations: 12–17 funded applications per month ($300K–$425K)
• insurance units: 8–12 per month (PLP, GAP, MBI)
• qualified referrals: 5–7 per month (wealth, auto, mortgage)
• investment product sales: 2 new guided wealth portfolio (GWP) accounts per month
• maintain member satisfaction and compliance quality scores at or above standards.

discretion / latitude: this role requires a moderate level of supervision. ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables. interactions: this role interacts with a combination of walk-in members and outbound phone calls. there is a high level of interactions with all PFCU departments. business / work environment: shift work, including weekends and home visits, consists of hours outside of an 8 - 5 schedule to cover the hours of operation. able / flexible to work evenings and Saturday at the convenience of the member. challenges: sitting for a prolonged period of time and repetitive tasks. may perform different work functions within a normal workday. training requirements: basic compliance training requirements basic NEO training requirements core system training lending and new account platform training cards training (Springboard & Card Wizard) PLP training unity training basic underwriting training focusing on quality loan application interviewing process & submission physical demands & environmental / working conditions: using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. verbal communication where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. ability to hear average or normal conversations and receive ordinary information. average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. sedentary work; sitting most of the time. exerts up to 10 lbs. of force occasionally. the hiring range for this position in Florida is $51,200 to $76,800 per year. the base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. this role may also be eligible for additional compensation such as a bonus or long-term incentive units. most roles at partners are also eligible for our annual incentive plan (AIP), which rewards employees for individual contributions and our collective success. while AIP is not guaranteed, it reflects our commitment to recognizing meaningful impact and shared results. partners offers a comprehensive benefits package that includes medical, dental, vision, retirement benefits, paid time off, and other employee programs that support well-being and growth.