Resident Care Coordinator 311 pm

TerraBella Lake Norman is hiring a Resident Care Coordinator to join our community! Responsibilities Ensures resident care staffing is within regulatory and company requirements with a 4-week rolling schedule submitted to the Director of Health & Wellness for approval at least one week in advance of posting due date. Maintains the resident care scheduling book with current approved requests for time off noted on the scheduling calendar for planning purposes. Performs daily filing of all documents relevant to the resident record in chronological order. Performs a quality assurance review of the documents prior to filing to ensure items are dated, verified and signed by the physician if appropriate. Performs the ongoing task of verbal order signature retrieval, ensuring all orders are returned signed by the physician with 14 days of the date the order is received. May conduct weekly cart audits of each medication cart following the cart audit process and submits the audit sheet to the Director of Health & Wellness and Executive Director for review in the event that a Support Nurse cannot complete the audit. Assists with data collection, reporting processes as requested. Performs a daily review of medication administration process ensuring medications are passed timely and accurately. Intervenes as needed to provide support/ training during the med pass. Performs as a preceptor to new team members ensuring each new team member is in full compliance with all policies and procedures relevant to their individual roles before completion of orientation. Takes physician's orders following the medication order process and maintains adequate records of order transcription and verification. Ensures that all Residents Rights are protected. Gives emergency treatment when required and notifies the physician and family or responsible party of the emergency. Completes resident, staff, and visitor incident and accident reports. Notifies the Director of Health & Wellness of changes in resident's condition, and any unusual or abnormal observations. (In the absence of the Director of Health & Wellness, notifies the physician directly) Ensures appropriate documentation is entered into the resident’s record and the 24-hour shift report relevant to changes in condition and physician communication. Schedules appointments, and arranges for transportation of residents for diagnostic, therapeutic, dental or medical services. Ensures compliance with the physician visit log process/procedure. Understands and implements the Fire Safety and Disaster Plan and evacuation procedures of the community during drills and actual emergencies. Performs all other duties as assigned by the Director of Health & Wellness. Performs initial review of the monthly Medication Administration Record verification to ensure orders are compliant. Assists the Director of Health & Wellness to ensure compliance with all required logs, policies and procedures relevant to medication administration. Ensures care staff understands their role as it relates to dietary services including how to serve, the requirement to pour water at every meal, and how to ensure the right resident receives the right diet prepared the right way according to the posted diet board. Assists to serve residents during meal time, circulating through both AL and Memory Care dining rooms. Performs building rounds at the beginning and end of each shift, evaluating the care provided and ensuring resident needs are met. May be required to work overtime in an emergency situation. Sets a good example for residents and other staff members by appearance, conduct and interest in job. Takes weekend call in rotation with other managers. Participates in Manager on Duty Program. Qualifications Must meet minimum criteria to perform as a Supervisor in Charge in the State of North Carolina. Must be a licensed Medication Technician, CNA with at least one year of experience preferred. Must possess excellent written and verbal communication skills. Must express or demonstrate an interest in working with a senior population. Must demonstrate a warm, outgoing and compassionate personality. Must be a person of deep moral integrity with demonstrated maturity and leadership skills. Must have knowledge of community agencies and appreciation for social and life history status of the residents. Benefits you’ll enjoy Competitive pay Medical, dental, vision, life and disability insurance Paid time off and holidays 401(k) with employer match Paid training and career growth opportunities Wellness-related benefits Employee Assistance Program (EAP) Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. If you have any questions about the position you are applying for, please contact the community directly. #J-18808-Ljbffr Terrabella Lake Norman