General Manager

Our Dave's Hot Chicken Franchise is seeking General Managers who will maintain a positive and upbeat atmosphere for our team and guest. You will be responsible for the day to day activities of leading our restaurant in Lebanon, PA.

If you are a people person, have a minimum of 5 years experience in the food industry and a minimum of 3 years' management experience in the food industry, we want to talk to you. We offer a competitive pay structure including monthly and quarterly bonus potential, medical insurance, vacation pay, and 401K.

The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all Restaurant Management Team and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan.

Transportation & Accessibility::

• Must have reliable transportation to work, a driver's license and proof of insurance
• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates.

Requirements::

• Current student or high school diploma/GED preferred
• Must be at least 21 years old and fluent in English
• Previous Assistant General Manager/General Manager experience
• Certified in all stations and Management positions following the DHC Training Program
• Current ServSafe Certification
• Flexibility to work nights, weekends, holidays, opening and closing shifts
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 - 75 lbs comfortably
• Ability to work in close quarters and around heat
• Positive attitude while conducting all duties
• Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of view
• Effective communicator with co-workers and the Restaurant Management Team
• Excellent organization, planning, time management, delegation, and problem-solving skills

Responsibilities::

• Are performance-oriented and performance-driven; understand performance expectations and are aware of performance results
• Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale
• Institute and follow advanced cash handling policies and procedures
• Hire, train, schedule, and oversee the daily tasks of their teams
• Manage purchasing, inventory, maintenance, and other operational functions
• Develop strategies for better workplace efficiency and goal achievement
• Focus on building sales and forecasting future performance
• Effectively plan, organize and implement all daily operational routines and activities with the management team
• Ensure all required administrative duties and daily paperwork including required checklists are completed
• Ensure Restaurant is opened and closed according to DHC Policy
• Establish an environment of trust to ensure honest, open, and direct communication
• Role model and set a positive example for the entire team in all aspects of business and personnel practices
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
• Communicate effectively with the Restaurant Management Team and Team Members and to resolve any interpersonal issues as needed

Work schedule

• 10 hour shift
• On call
• Holidays
• Day shift
• Night shift
• 12 hour shift

Supplemental pay

• Bonus pay

Benefits

• Health insurance
• Employee discount
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Paid training