Assistant Store Manager

Location: Deerfield Beach, Florida If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess key skills: outgoing, upbeat, people‑person, sales driven, and great organizational skills. Our Pet Experts thrive in a high‑energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team. This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents. What’s in it for you? Competitive pay Full‑time benefits and 401K Vacation and sick time Employee discounts Flexible schedule Room for advancement Working with PETS!! Essential Duties and Responsibilities You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates to continue to provide customers with world‑class service. Your responsibilities include: Ensure proper care of all pets in store as outlined in the Animal Care Manual Maintain a high level of professionalism and a positive attitude in the workplace, including communication verbally, in writing or by email Partner with your Store Manager to guide and direct the store team in customer satisfaction, associate development, inventory control, human resources, safety, loss prevention, and expense control to operate efficiently and profitably Accountable for financial results, operational metrics, operational standards, and human resource management for areas of responsibility Complete store operational requirements by scheduling and assigning employees; follow up on work results Coach, counsel, and discipline employees; plan, monitor, and appraise job results Provide continuous feedback to associates by recognizing and rewarding successful performance and addressing performance‑related problems Protect employees and customers by providing a safe and clean store environment Maintain stability and reputation of the store by complying with legal requirements Follow and enforce all company policies and procedures, including operational and merchandising direction communicated from corporate Work rotating schedule: 2 evening shifts per week, 1 full weekend (Saturday and Sunday) every 3 weeks, Saturday and Sunday twice a month; flexible mornings, evenings, weekends, and holidays; minimum 45 hours per week Requirements Valid driver’s license and access to a motor vehicle Education and/or experience in retail Management experience at least 3 years in a retail establishment Working knowledge of POS system Strong sales ability Employee management and development skills Inspire and engage employees by motivating the team to succeed Lead by example; observe and coach employees to provide feedback around sales techniques and excellent customer service Develop and execute individual development plans for store employees Develop employees for growth and promotion by delegating responsibilities and inspecting completion Equal Opportunity Employment Pet Supermarket is an equal opportunity employer and a drug‑free workplace. We believe in investing in the development of our people and have an industry‑leading promotion rate. #J-18808-Ljbffr