General Manager-203100

$55k - $60k

ESA Management, LLC

Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
$55,000- $60,000 Annually

Apply

Vacancy posted 19 hours ago

Similar jobs that could be interesting for youBased on the General Manager-203100 in Triangle, VA vacancy

General Manager-203100
$55k - $60k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Quantico, VA
22 hours ago
Assistant General Manager
$24.5 - $33 per hour
...communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Assistant General Manager (AGM) As an AGM, you’re a hands‑on leader who plays a key role in daily operations, team development, and driving results. From...
Suggested
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Dumfries, VA
4 days ago
General Manager
...Wawa, Inc. in Dumfries, VA is seeking an Assistant General Manager (AGM) to lead daily store operations and drive performance. You will hire, train, coach, and motivate Customer Service Associates while ensuring a superior guest experience and adherence to safety and quality...
Suggested
Wawa
Dumfries, VA
3 days ago
Assistant General Manager
...Job Description The Assistant General Manager manages the day-to-day operation of the store as a Manager On Duty in conjunction with the management team to maximize sales and customer service. They assist the General Manager with overseeing the execution of all aspects...
Suggested
Full time
Shift work
Books-A-Million
Woodbridge, VA
3 days ago
Restaurant General Manager
...General Manager Alexandria Area, VA Are you a high-energy, hands-on restaurant leader who is ready to step into a General Manager rolenot simply because you're next in line, but because you've earned it through results? An established, growing BBQ restaurant group is...
Suggested
Weekend work
Afternoon shift
Goodwin Recruiting
Woodbridge, VA
1 day ago
General Manager
...any employment decisions, including whether you receive an interview for the job or whether you are hired. Responsibilities The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer...
Temporary work
Flexible hours
Shift work
McDonald's
Lorton, VA
5 days ago
General Manager
$800 per month
...Build the Future with Us - EquipmentShare is Hiring a General Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been...
16 hours
Full time
For contractors
Relocation package
Night shift
EquipmentShare
Stafford, VA
4 days ago
General Manager
...General Manager Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to...
Contract work
Temporary work
For contractors
Local area
Kelso Industries
Lorton, VA
1 day ago
Facilities Operations Manager/Program Manager
...Position Description/Summary: Assigned to provide functional guidance and direction in Facilities Operations & Management. Provides technical guidance and administrative direction to multiple sites and buildings. The successful candidate must have strong organizational...
Contract work
Temporary work
For contractors
Remote work
Flexible hours
The Building People
Quantico, VA
2 days ago
Assistant Manager II
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities Help customers in a positive...
Full time
Contract work
Seasonal work
Dollar Tree
Dumfries, VA
4 days ago
General Manager
Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!One of the largest US Taco Bell Restaurants & Growing AnnuallyOur Leaders...
Taco Bell
Woodbridge, VA
3 days ago
General Manager
...United States and Canada. We are currently expanding our team at Pure Barre Woodbridge, VA. Pure Barre is seeking a qualified General Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact...
Full time
Flexible hours
Night shift
Weekend work
Pure Barre Woodbridge
Woodbridge, VA
1 day ago
General Manager
$19 per hour
...When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every Guest. Every Time. Our General Managers exceed sales targets...
Local area
Night shift
Weekend work
Afternoon shift
Victra - Verizon Authorized Retailer
Woodbridge, VA
1 day ago
General Manager
$60k - $100k
...Overview Papa John’s is looking for an enthusiastic and experienced General Manager. If you're passionate about delivering high-quality products, exceptional customer service, and leading a successful team, this role is for you. You’ll be the driving force behind the restaurant...
Papa John's
Lorton, VA
1 day ago
Business Operations Manager
ManTech International seeks a Business Operations Manager to support mission-critical programs in the professional, scientific and technical services sector. In this role, you will oversee daily operations, budgets, resource plans, and performance metrics for federal defense...
Contract work
ManTech International
Quantico, VA
1 day ago
Business Operations Manager - Defense Acquisitions
...MANTECH is seeking a motivated, customer-oriented Business Operations Manager – Defense Acquisitions to help support our current Marine Corps Systems Command Contract in Stafford, VA . The ideal candidate will assume the Business Operations Lead role for our Marine...
Full time
Contract work
Work at office
MANTECH
Quantico, VA
1 day ago
General Manager
$800 per month
Build the Future with Us — EquipmentShare is Hiring a General Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been...
16 hours
Full time
For contractors
Relocation package
Night shift
EquipmentShare
Stafford, VA
1 day ago
General Manager
$75k - $90k
...how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As the General Manager (GM) , you’re the ultimate leader of the store - setting the vision, driving results, and inspiring your team, every day. You’ll...
Local area
Flexible hours
Shift work
Wawa, Inc.
Stafford, VA
3 days ago
General Manager In Training
...As a General Manager in Training, you will learn to be responsible for the management of an Arby's Restaurant towards the attainment of agreed-upon Company goals and profits. You will provide a high level of leadership to the restaurant and the employees. While operating...
Workstream
Woodbridge, VA
4 days ago
Pharmacy Operations Manager
$22.5 - $31 per hour
...Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer...
Hourly pay
Full time
Work experience placement
Local area
Flexible hours
Afternoon shift
Walgreens
Dumfries, VA
2 days ago
Pharmacy Operations Manager
...non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified Operations Manager, Operations, Pharmacy Technician, Pharmacy Manager, Customer Experience, Store Manager...
Full time
Walgreen Co
Dumfries, VA
4 days ago
Operations Manager
$100k - $120k
...commercial organizations. Our client is a multifaceted Class A General Contractor that is focused on government construction. Their... ...all aspects of construction, including roofing, environmental management, engineering services, and manufacturing. The client's objective...
Contract work
For contractors
Work experience placement
For subcontractor
Work at office
SGP Recruiting
Quantico, VA
4 days ago
Director Therapy Operations
...from an accredited therapy program. Additional training with a Master's or Doctorate degree in professional or management area is preferred. Minimum of five years of rehabilitation experience, including two years in a management role...
Full time
Part time
Local area
Flexible hours
Encompass Health Rehabilitation Hospital of Fredericksburg
Montclair, VA
17 hours ago
Security Manager/FSO
...challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted. SPA has an immediate need for a Security Manager who is responsible for implementing, maintaining, and overseeing a gold standard security program compliant with the National...
For contractors
Immediate start
Systems Planning & Analysis
Dumfries, VA
4 days ago
SUPERVISORY FACILITY OPERATIONS SPECIALIST
...Facilities Management Director You will direct, control and coordinate assigned operations within the Facilities Management Department by the utilization of broad knowledge of facilities management, technical and administrative skills. You will resolve technical...
US Department of War
Quantico, VA
2 days ago
Automotive Assistant & Service Managers
...NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive...
Weekly pay
Full time
Immediate start
Mavis Tire Supply
Dumfries, VA
2 days ago
Retail Department Supervisor
$15.5 - $16 per hour
...Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive...
Hourly pay
Full time
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies, Inc.
Woodbridge, VA
2 days ago
Client Service Coordinator
$15 - $18.69 per hour
...selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper... ...is $15.00 - $18.69 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined...
Hourly pay
Local area
Shift work
Afternoon shift
Banfield
Quantico, VA
4 days ago
Business Development Director
...Director you've always aspired to be Reviews, evaluates, and monitors critical numbers and progress towards goals. Understands and manages: The operational and financial metrics. All marketing operations, including hiring and recruiting staff. The admission...
Full time
Part time
Local area
Flexible hours
Encompass Health Rehabilitation Hospital of Morgantown
Montclair, VA
17 hours ago
Director OF Business Development
The growth of Genomics is partnered with the personal growth of our people. We ensure that all employees have the tools, technologies, benefits, and support systems to develop and flourish. We offer a competitive package of benefits, training opportunities, and initiatives...
Contract work
Work at office
Flexible hours
Genomics plc
Triangle, VA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!