Communications Traffic Manager & Marketing Coordinator

Job Description:

The Communications division of the National Association of Insurance Commissioners (NAIC) has an exciting opportunity for Communications Traffic Manager & Marketing Coordinator.

This position is the central contact for managing the flow of projects and marketing assets within the NAIC’s Communications team. This role ensures that all deliverables—press materials, social media content, email campaigns, and creative assets—move efficiently through the production process. In addition to traffic coordination, this position provides hands-on support for social media posting, email marketing, and basic content task

This is a full-time, hybrid position . Residency within 100 miles of the Kansas City, Missouri or Washington D.C. office is required .

Responsibilities Include

Project & Traffic Management

• Serve as the central point of contact for incoming requests; triage, assign, and track work across the Communications team in partnership with the Director of Communications.

• Coordinate cross-department and vendor collaboration, including scheduling project meetings, managing logistics, and ensuring senior-level support has needed information.

• Develop and maintain project timelines, templates, calendars, and status trackers; monitor deadlines, flag bottlenecks, and proactively resolve scheduling conflicts.

• Manage creative asset workflow (graphics, copy, video) across internal teams and external vendors, including quality review/approvals; provide weekly progress reports and stakeholder updates.

Content and Public Relations Support

• Assist with drafting, distributing, scheduling, and publishing approved external content across social, web, and email marketing channels.

• Track campaign performance and prepare summary reports and stakeholder updates.

Minimum Education and/or Experience Required

• Bachelor’s degree in Communications, Marketing, or related field, and 1–3 years of experience in project coordination, marketing, or public relations or an equivalent combination of education and experience.

• Strong organizational and time-management skills with attention to detail.

• Familiarity with project management tools.

• Excellent written and verbal communication skills.

• Basic knowledge of social media platforms and email marketing tools.

Preferred Experience

• Experience with creative asset workflows and vendor coordination.

• Understanding of analytics for social and email performance.

• Ability to thrive in a fast-paced environment and manage multiple priorities.

S ystems & Technology Requirements

Microsoft Office Suite

Travel

This position requires regular, out-of-state, overnight travel in support of member meetings and events throughout the year. An ideal candidate must be able and willing to travel to locations throughout the United States and with such frequency as necessary to meet the needs of this position and the Association.

Compensation

$25.79- $35.89 an hour, to be commensurate with education and experience. 

Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Interested in learning more about the amazing benefits the NAIC offers? Visit our Benefits ( page for more information.

The NAIC is proud to be an Equal Opportunity Employer

Applicants for all positions are considered without regard to age, race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital status, pregnancy, genetic information, military or veteran status, disability, or any other basis protected by applicable law.

LEARN MORE ABOUT THE NAIC

Company Overview

The National Association of Insurance Commissioners (NAIC) is a member-focused, non-profit Association supporting state insurance commissioners, and their departments, to effectively regulate the insurance industry and protect consumers. Headquartered in Kansas City, New York, and Washington DC, our 150-year-old Association offers the coordination of expertise in policy and regulation among state departments, data and technology, financial regulatory support, training and education, and resources for ongoing collaboration among the states and jurisdictions.

Diversity Statement

Our member-driven Association supports the dynamic and diverse needs of state regulatory agencies and the consumers of insurance products and services. Through our ongoing commitment to Diversity, Equity, and Inclusion, we believe our employees provide a wide range of experience and expertise to generate better ideas and solve complex problems consumers and our members face as insurance products and regulations evolve over time.

Guiding Principles

• We put customers first

• We are committed to continuous improvement

• We succeed by working together

• We do what it takes to get the job done

• We communicate often

• We treat colleagues with respect and honesty