Lead Appliance Repair Technician

Job Announcement: Lead Appliance Repair TechnicianDo you get excited by the challenge of figuring out how things work? Do you love troubleshooting and fixing what’s broken? Would you like to play a key role in improving the home lives of families in your community?If so, we want you on our team! Mr. Appliance of West Loop is looking for a Lead Appliance Repair Technician. Apply today!Why Join Us?Work-Life Balance: Enjoy working with a team you’ll actually like, having fun on the job, and protecting your free time. No nights or weekends required!Ongoing Training: We provide the training you need to succeed and grow in your career.Your Responsibilities as a Lead Appliance Repair Technician:As a Lead Appliance Repair Technician, you are crucial in delivering excellent customer service through high-quality maintenance services for our customers’ appliances. Your primary responsibilities include:Diagnose and Repair: Identify and fix issues with home appliances and equipment.Provide Estimates: Offer accurate cost estimates for repairs.Customer Communication: Clearly explain the services needed to customers.Manage Parts: Order parts and ensure efficient use of company materials.Collect Payments: Handle payment collection for completed work.What You Need to Succeed:Exceptional Customer Service: You are the face of the company, delivering a great customer experience with empathy and professionalism.Problem Solving: Transition smoothly from diagnosis to solution, helping customers understand what needs to be done to resolve their issues quickly.Quality of Work: Use critical thinking skills to ensure the job is done right the first time, leading to customer satisfaction.Efficiency: Be efficient with your time and repair speed to meet all customer needs for the day.Punctuality and Reliability: Be available and on time, as customers eagerly await your help.Attention to Detail: Maintain a clean and organized work vehicle and ensure accurate completion of customer information and reports.Ongoing Learning: Stay updated on new appliances and features, taking advantage of training opportunities to expand your knowledge and skills.Job Requirements:Education: High school diploma or equivalent.Licensing: Valid driver’s license and clean driving record.Experience: Previous experience of one year or more in appliance repair is a plus!Benefits & Pay:Compensation: $26.00 to $33.00 per hour, based on experience, plus bonuses and commissions.Work-Life Balance: No nights or weekends, ensuring a solid work-life balance.Paid Training: Access to Mr. Appliance Academy to advance from Apprentice to Master Technician.Incentives: Generous bonuses and incentive pay for hard work.Perks: Company vehicle and iPad provided.Health Benefits: Health, Dental, and Vision benefits after 90 days of full-time employment.Paid Time Off: 10 days of PTO per year.Team Environment: Enjoy working in a fun and supportive team culture.If you excel at customer care, love troubleshooting, and enjoy working with your hands and technology, a career at Mr. Appliance as a Lead Appliance Repair Technician could be your future!Apply today! #J-18808-Ljbffr