Manager, Client Development - Litigation, Investigations and Regulatory

Client Development & Engagement Manager - Litigation

The Client Development & Engagement Manager - Litigation is responsible for working closely with the CDE Director, the CDE team, and the Firm's lawyers to lead strategic plans and objectives for several of the Firm's key Litigation, Investigations, and Regulatory practices. A senior member of the CDE team, the successful candidate, will drive cross-practice collaboration, with particular emphasis on the Firm's litigation clients and practices.

The CDE Litigation Manager will manage relationships, and support research and analysis about clients, prospects, competitors, industries, related internal business, client communications, and related work product, maintaining the Firm's high standard of excellence. This role supports the implementation efforts of strategic business plans to ensure successful growth and consistency regarding the Firm's key business initiatives. This role offers an opportunity for growth within the organization, while leading the expansion of client portfolios, cross-practice initiatives, and driving measurable revenue growth.

Responsibilities

• Collaborate with CDE team, Partners, and select client teams in implementing business development strategies and action plans
• Serve as a key senior resource for business and operational support functions related to CDE for several practices in the Firm's Litigation Department
• Develop compelling pitch and proposal materials
• Design and implement practice and industry-related initiatives
• Liaise with CDE team members and Partners to prepare and maintain up-to-date practice descriptions, capability statements, competitive intelligence and other relevant CDE collateral
• Work with CDE team members to accurately maintain the Firm's engagement database and deals and case experience across all channels, as well as other operations and systems
• Work closely with CDE team to maintain website content, Partner biographies and various CDE communications materials across multiple channels
• Manage creation of marketing collateral and other promotional materials, working with graphics and outside vendors where appropriate
• Work with stakeholders and the Firm's events team to coordinate Firm-sponsored events, webinars, presentations, and event logistics (e.g., formatting invitations, tracking RSVPs, preparing name badges, preparing promotional materials and assisting with follow up)
• Work closely with the CDE team to prepare and manage directory submissions and survey responses for various legal and business directories/publications
• Foster and maintain strong relations with key stakeholders; ensure stakeholders' engagement is supported across departments and offices
• Support CDE projects and other Firm initiatives as needed
• Perform other duties and projects as assigned

Skills & Experience

Required

• 4-8 years of relevant experience managing complex projects and teams.
• Experience cultivating and managing client relationships
• Ability to work independently and collaboratively in a highly competitive and demanding environment
• Creative and innovative thinker, generating ideas that create value and improve processes
• Ability to interact well and cultivate professional relationships while maintaining a high level of customer service, diplomacy and discretion
• Strong attention to detail
• Exceptional written and verbal communication skills
• Excellent research and analytical abilities
• Ability to assess needs, assign priorities, develop strategies and make recommendations when presented with ambiguous or incomplete information
• Strong project management and organizational skills, demonstrated ability to prioritize and balance competing demands and manage multiple projects concurrently, meeting deadlines in a fast-paced professional environment
• Ability to effectively share knowledge and resources with appropriate parties, both internally and externally
• Ability to anticipate business challenges of stakeholders and senior team members and proactively address needs with self-assuredness and business acumen
• Proficiency in MS Office Suite, web-based research, and various AI tools
• Must be flexible and willing to work additional hours as needed

Preferred

• Prior experience in marketing and business development field at a law firm supporting litigation, enforcement or regulatory practices
• Some familiarity with experience management databases such as Content Pilot or Foundation
• Experience with website maintenance and/or Client Relationship Management (CRM) systems
• Some experience with Bloomberg Law, Westlaw, or similar tracking tools preferred

Required Education

• Bachelor's degree in a related field. Advanced degree preferred.