Field Service Engineer I

Job Description

As a Field Service Engineer I here at Honeywell, you will provide technical support and service to our customers, ensuring the effective installation, maintenance, and repair of Honeywell products and systems. This role offers the opportunity to develop your technical skills while contributing to customer satisfaction and operational excellence.

You will report directly to our Field Service Manager and you'll work out of our Syracuse, NY location on a remote work schedule.

In this role, you will impact the reliability and performance of customer systems by maintaining customer Quality Control Systems, through scheduled and unscheduled visits, helping to maintain Honeywell's reputation for quality and customer care.

Responsibilities

KEY RESPONSIBILITIES

• Maintain quality control system hardware and software (cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire Honeywell quality control solution)
• Resolve customer service-related issues while fostering customer relationships and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other Honeywell personnel in support of service operations.
• Accurately document the work that is performed for periodic preventive maintenance and intermittent corrective maintenance tasks.
• Play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments.
• Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
• Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.
• Identifying new service business opportunities in close cooperation with customers and Honeywell teams.

Qualifications

YOU MUST HAVE

• 2 or more years of electrical/electronics, instrumentation or process control related experience; or relevant military experience
• 2 or more years of experience using electrical test equipment such as voltmeters or multi-meters.
• 2 or more years of Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety experience.
• 2 or more years of experience reading electrical drawings and troubleshooting electrical systems; ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment.
• Comfortable using basic hand tools.
• Must be willing to travel 90% of the time (regionally / domestically) to customer sites

WE VALUE

• Associate's Degree or higher in Electrical Engineering, Mechanical Engineering, or related fields.
• Basic understanding of the paper making process and process control
• Experience in industrial automation or process control environments.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Proactive problem-solving skills and a commitment to continuous learning.
• Experience with Honeywell products or similar technologies is a plus.

Benefits of Working for Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The salary range for this position is ($61,800.00 - $77,200.00). Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Job Info

• Job Identification 154865
• Job Category Customer Experience
• Posting Date 08/18/2026, 01:25 PM
• Job Schedule Full time
• Locations 14 Columbia Circle STE 103, Albany, NY, 12203, US
• Hire Eligibility Internal and External
• Relocation Package None