Solution Architect

Solution Architect

The Solution Architect as a seasoned proficient professional will be an influential and senior level member of our Consulting Team, who will understand our customers' most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will be responsible for working with new and existing customers, provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.

Key Responsibilities

• Articulate the value of the Kinaxis solution throughout the customer journey and serve as a product and supply chain subject matter expert.
• Lead workshops with customers to understand and document supply chain software requirements, as well as define objectives and targets for software implementations with multiple levels of complexity.
• Define the overall systems architecture and data flow for customers business needs, including both standard and unique software functionalities to be used as well as any software extensions needed.
• Identify risks and develop mitigation plans for deployments.
• Coach and delegate configuration tasks to project team members.
• Resolve complex data and analytics configurations to ensure the solution is producing the expected results.
• Oversee the successful validation and testing of the solution as well as data management and data integration related activities.
• Provide functional leadership and recommendations during critical deployment escalations or to resolve complex supply chain challenges. Mentor and support all levels of solution consultants throughout the implementation lifecycle.
• Influence internal functions to shape the product roadmap and work on solutions that meet customer needs or new industries.
• Participate in services sales opportunities to highlight the value of Maestro implementation and methodology. Present complex information concisely to business stakeholders up to executive level roles

Primary Skills and Qualifications

• Bachelor's or Master's degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or a related field.
• Minimum 8 years of broad experience in software implementation consulting in the supply chain planning or supply chain execution space or business experience in supply planning, demand planning, inventory management, or manufacturing.
• At least 3 direct years as a solution architect or lead functional consultant for enterprise level supply chain transformation projects.
• Excellent facilitation skills, adept communicator skilled at managing customer and stakeholder interactions.
• Self-starter who shows initiative in their work and learning and can excel in a fast-paced, matrix work environment.
• Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine and lead teams towards best course of action.
• Proven leadership, interpersonal and coaching/mentoring capabilities within a dedicated, matrixed work team. Role Specific Skills and experience
• Subject matter expert in supply chain concepts and best practices coupled with in-depth experience with supply chain solutions and applications (such as Maestro, SAP, Oracle or BlueYonder).
• Experience producing complex blueprints on business processes and translating to technical requirements during software implementations.
• Technical leadership experience in data integration, data management, system configuration and system deployment for supply chain software implementations.
• Proficiency with SQL, R and/or Java Script.
• Open to travel 75% on average and 100% occasionally and can work effectively when working remotely from client sites.