Production Manager

Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceCompetitive salaryFree uniformsOpportunity for advancementPaid time offTraining & developmentWho Are We? The Brothers That Just Do Gutters is a rapidly growing, locally owned, and operated full-service rain gutter and gutter guard franchise with over 100 locations nationwide. Our mission is to "Reinvent Contractor Service" by providing a great place to work and delivering 5-star service every step of the way from initial phone inquiry, home visit, inspection and estimate, scheduling, timeliness, installation, follow-up, and ongoing support and service. We want to do what's right for our employees, customers, and communities. Why Work for Us? We care and we are fair. We love our employees and are sincerely interested in their personal and professional growth. We are a performance-based company with clearly defined career paths laid out for each of our employees. We fully invest in our workers and believe it is important to listen to them and create a comfortable work environment. Summary:

Our office is growing fast, with 5 install crews and over $2.2M in annual revenue. We are currently booked out 4+ weeks and continuing to grow. We are looking for a Production Manager who will bring structure, accountability, and calm leadership to our install operation. This is a hands-on leadership role responsible for scheduling, crew performance, and customer communication from the time a job is sold through completion. If you thrive in organized environments, enjoy solving logistical challenges, and know how to manage strong personalities without creating drama, we want to talk to you.

Position OverviewThe Production Manager owns the installation calendar, field operations, and the customer experience after the sale. You will manage 5 install crews, coordinate daily schedules, communicate with customers regarding install timing and job expectations, and ensure projects are completed efficiently and professionally. This role requires strong attention to detail, decisive leadership, and the ability to stay calm under pressure.

Key ResponsibilitiesProduction & SchedulingOwn and manage the installation schedule for 5 crewsPlan daily and weekly job flow to maximize efficiencyAdjust schedule for weather, call-outs, and job changesCoordinate material readiness and job sequencingEnsure backlog stays controlled and predictableCrew LeadershipManage and hold accountable 5 installation crewsEnforce job standards, safety, and quality expectationsAddress performance issues directly and professionallyReduce field conflict and maintain productive cultureCustomer Communication (Post-Sale)Serve as primary contact for customers from sale to completionConfirm install timelines and expectationsProactively communicate delays or schedule changesResolve job concerns calmly and professionallyProtect company reputation through clear communicationQuality & ProcessConduct job reviews and spot quality checksImprove production systems and workflowsIdentify recurring issues and implement process improvementsWork closely with Sales to ensure clean handoffsWhat Success Looks LikeInstall schedule runs predictablyCrews know expectations and meet themCustomer complaints decreaseSales-to-production handoffs are smoothBacklog is organized and manageableOwner is no longer managing daily scheduling chaosQualificationsExperience managing field teams or logistics operationsStrong organizational and scheduling abilityComfortable making decisions and enforcing standardsExcellent written and verbal communication skillsCalm under pressureHigh attention to detailComfortable using technology and scheduling softwareExperience in home services or construction is preferred but not required if leadership and logistics skills are strong.

CompensationCompetitive salary based on experiencePerformance incentives tied to production efficiency and qualityGrowth opportunity as company scales Who This Role Is Not ForSomeone who avoids conflictSomeone who thrives in unstructured environmentsSomeone who blames others instead of fixing systemsSomeone who needs constant directionWhy This Role MattersThis is a key leadership role in a growing company. The right person will have a major impact on team performance, customer experience, and overall company growth. If you enjoy building order out of complexity and leading teams with clarity and accountability, apply today.