Program Manager

Job Description

Job Description

My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Position Summary:

The Account Supervisor oversees daily security operations across multiple critical infrastructure sites, ensuring consistent service delivery and operational excellence. This leadership role is responsible for maintaining compliance with all contractual, regulatory, and company requirements while providing effective supervision of both armed and unarmed security officers. The Account Supervisor serves as the primary point of coordination between site personnel, security staff, and management, promoting professionalism, accountability, and a high standard of security performance across all assigned locations.

Classification: Exempt

Salary: $80,000-$83,000

Site Location: Las Vegas

Reports To: VP Of Western Operations

Duties & Responsibilities:

Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

1. Provide hands-on supervision and leadership to the security team
2. Manage staffing, scheduling, and resource allocation for 24/7 coverage
3. Ensure all officers are trained, qualified, and prepared before assignment
4. Serve as the primary point of contact for the client
5. Conduct site inspections, performance evaluations, and quality assurance
6. Deliver classroom training and ongoing development for officers
7. Respond to emergencies and operational issues; maintain 24/7 availability
8. Ensure coverage during vacations, sick leave, and unexpected absences
9. Maintain accurate documentation and compliance records
10. Serve as an ambassador for the client at all times

Competencies

1. Individuals Possessing Problem Identification and Solving Skills.
2. Ability to work well as a team and work solely during the course of the day.
3. Excellent writing skills and communication skills.
4. Ability to work well with all Microsoft products
5. Interpretative Skills to be able to read, understand and apply post orders, policies and practices to perform their duties.
6. Detail Focused with Ability capture possible threats to the site and personnel
7. Ethical Conduct and Able to Deal with Conflicting Points of View and Interests

Work Environment

1. This position will be primarily based in the Las Vegas Area.
2. The function of this position requires responsive and friendly customer service skills accompanied by professionalism and patience.
3. Must be proficient in the English language.

Physical Demands

1. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
2. Required to sit at a desk, answer phone calls a provide information to customer and clients
3. Able to stand for extended periods of time and conduct patrols for extended periods of time.
4. Able to perform manual filing of records and able to move files weighing ten pounds or less.

Requirements & Qualifications:

1. Have a minimum of 3 years of security experience as an Area Manager/Supervisor and prior experience as a security officer or a degree in criminal justice or related field.
2. Understand and retain knowledge of Federal, State, Local and Owner policies, procedures, rules, regulations, statutes
3. Write, read, understand and implement post orders and other specialized documents as required
4. Maintain a clean, neatly groomed and professional appearance
5. Speak and write fluently in English and to maintain English fluency in stressful and emergency situations
6. Maintain a positive attitude and work ethic
7. Possess above average communication skills for effective interactions with, public, employees, and personnel of public safety agencies.
8. Be available 24-hours a day, 7 days per week via telephone and demonstrate the ability to respond to emergencies in a reasonable amount of time
9. Ensure there is adequate coverage during vacation/sick days.
10. Must possess Armed PILB card

Benefits:

1. Medical, dental, and vision insurance
2. Paid time off
3. Life insurance

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please contact MNCP Staffing for more details at View phone number on us.fitly.work