Genesys Developer/Architect
Indotronix International Corporation
Genesys Developer/Architect | Oak Brook, Illinois, United States Job Summary: Genesys Developer/Architect (Remote - Oak Brook, IL)
About the RoleJoin a transformative team as a Genesys Developer/Architect, driving the evolution of our contact center technology. You'll play a pivotal role in rebuilding and expanding our Genesys environment, integrating advanced AI and Workforce Management (WFM) capabilities. This is your opportunity to shape the future of customer engagement in a remote, collaborative setting. Responsibilities - Architect and design AI-powered contact center solutions using Genesys Cloud CX
- Lead migration and expansion projects, moving from on-premise to cloud environments
- Troubleshoot and resolve high-volume technical issues (approx. 300 tickets/month)
- Onboard new service lines and clinics onto the Genesys platform
- Collaborate with stakeholders to identify business needs and deliver technology-driven solutions
- Build proof-of-concept demos and develop solution blueprints
- Provide hands-on technical guidance on AI model integration and automation workflows
- Develop best practices, technical documentation, and training materials
- Act as a trusted advisor, navigating diverse technology challenges Required Skills and Experience - 3-5 years experience migrating from on-premise to Genesys Cloud CX or implementing Genesys Cloud CX
- Proven ability to troubleshoot and support onboarding of new service lines
- Experience with contact center operations and telecom providers
- Some architecture experience with Genesys solutions Preferred Skills - Experience in the healthcare industry
- Background in training end-users or developing training materials Benefits - Strong potential for contract extension
- 100% remote role - work from anywhere
- High-impact projects with career advancement opportunities
- Access to leading-edge AI and cloud technologies
- Collaborative and supportive team culture How to Apply
Ready to make a difference? Submit your resume now to join a forward-thinking team with exclusive opportunities for growth.
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Genesys Developer/Architect in Oak Brook, IL vacancy
- ...Job Summary • Seeking a Genesys Developer/Architect to support the expansion, modernization, and ongoing operation of a large-scale contact center environment. • Lead initiatives related to Genesys platform enhancement, cloud migration, Workforce Management (WFM)...Suggested
- ...Job Description: Job Title: ETL Informatica Developer/Architect Location: Chicago, IL - Onsite Duration: 12+ Months with Possible extensions EXPERIENCE AND QUALIFICATIONS: Overall 10+ years of expexperience IT industry with minimum 5+ of years of...Suggested
- A leading technology recruitment firm in Oak Brook is seeking an experienced AI Engineer to lead the design and development of AI-driven solutions that directly influence investment strategies. This role involves deep technical execution alongside guiding a small team, ...Suggested
- ...Principal-level Syndigo / Riversand Architect / Senior Developer – true hands-on SME Own end-to-end architecture AND development across MDM / PIM solutions in enterprise environments Act as technical authority , bridging architecture, design, and deep hands-on coding...SuggestedFull timeContract work
$160k - $205k
...Senior Architect What you will do: As a Senior Architect at Credera, you will design, estimate, and execute technology implementation projects... ...and synthesize client requirements. You will mentor and develop team members, fostering growth and ensuring high performance. You...SuggestedRemote workVisa sponsorshipWork visaFlexible hours2 days per week$130k - $170k
...recognized globally. Please visit our employer awards page: . As an Architect in our Software Engineering Capability, you will act as the... ...Lead your team in client demos and other presentations, developing and showcasing your leadership skills Mentor junior team members...H1bRemote workWorldwideFlexible hours2 days per week$203.2k - $239.1k
...Are you ready to make an impact? Senior Architect, Software Engineering & AI Technology & Experience (TechEx) - Software About... ...secure, and impactful software solutions. You will also mentor and develop engineering talent while helping shape the future of Software...Local areaImmediate startFlexible hours- ...Software Architect Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge... ...client digital products, platform engineering and internal developer platforms, AI-native and agentic systems, and modernization of...Work experience placementWorldwide
$130k - $170k
...As an Architect in our Software Engineering Capability, you will act as the primary architect and technical lead on projects, scoping... ...impactful Lead your team in client demos and other presentations, developing and showcasing your leadership skills Mentor junior team...Visa sponsorshipWork visaFlexible hours- ...Principal Backend Engineer | Architect Location: Chicago, IL (Hybrid - 1 day/week in-office) Company: Ludex, Inc. About Ludex... ...moving startup environment. Key Responsibilities Design, develop, and maintain scalable backend services using Node.js, NestJS,...Work at office1 day per week
$113k - $188k
...Required : Ability to Obtain Secret Microsoft Dynamics Architect: What You Will Do : Guidehouse has an exciting... ...into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics 365 CE Design and...Temporary workWork experience placementWork at officeLocal areaRemote workFlexible hours- A growing Information Technology firm in Bolingbrook, IL is seeking professionals with expertise in Digital Commerce and Oracle Commerce (ATG). Applicants should have over 4 years of experience in software development life cycle and strong analytical skills. This is a full...Permanent employmentFull time
- ...American Structurepoint, Inc is seeking a Project Manager - Forensic Engineer/Architect to manage forensic investigations and assessments. The position requires 5+ years of experience, strong oral and written communication skills, and the ability to manage multiple assignments...
- ...traces), incident and credential compromise runbooks, and release readiness reviews. Deliver enablement: reference implementations, developer playbooks, training for platform ops and application teams; mentor senior and junior engineers. Decision-Making Autonomy:...
- A consultancy firm is seeking a Hybris Application Architect Managing Consultant to lead project teams in designing, developing, and deploying e-commerce solutions. The ideal candidate has extensive experience in Hybris, e-commerce, and software architecture, along with...Permanent employmentFull time
- ...Remote is fine - 3 days mandate to client office. Duration of the contrast - Long term for now. Senior React Native Developer/Architect - Android Specialist Key Responsibilities: ~ Review the architecture and provide recommendations....Work at officeRemote work
$134k - $168k
...Core Product Lifecycle Management (cPLM) Functional Architect Join Our Team as a Core Product Lifecycle Management (cPLM) Functional Architect Mars Inc. is embarking on a major transformation of our global Product Lifecycle Management (PLM) capabilities as part of...- ...looking for a Salesforce Engineer to join their Business Technology team in Chicago. This hybrid role will require you to design, develop, and deploy Salesforce solutions while collaborating with various departments. You will serve as a subject matter expert and ensure...
- ...development using C#, ASP.NET MVC, .NET Core, Entity Framework, Web API, Silverlight, WCF At least 5 years of experience designing and developing enterprisegrade APIs Expert knowledge of RESTful services, JSON, and web service protocols including REST and SOAP Strong...
$100k - $165k
...Shopify Architect/Lead Developer Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative...Casual workWork at officeLocal areaRemote workWork from homeFlexible hours$134k - $168k
...solution in Food & Nutrition Business segment Work along with Data Architect, Solution Architect , Data Analyst teams during the entire... ..., and enhance user experience. Stay ahead of SAP PLM roadmap developments and evaluate new capabilities, features, and technologies (e....$220k - $280k
...We are seeking an experienced Sr. AI Architect/Engineer for a full time/direct hire position with our client in Chicago, IL (may also sit in Washington, DC). This is hybrid, onsite 2-3 days per week. *C2C and sponsorship are not available for this position* Salary...Full timeLocal area2 days per week3 days per week- ...We are looking for Hybris Application Architect Managing Consultant, the candidate will lead Hybris project team members in the design, development, and deployment of Hybris e-Commerce and content management solutions. In his role, the candidate will work as a consulting...Permanent employmentFull timeWork from home
$82.08k - $193.44k
...- Dallas/ Nashville/ Chicago/ Atlanta/ New YorkAbout the job you're consideringCapgemini is seeking a Java Full Stack Senior Developer/Architect to lead the design and development of scalable, cloud-native enterprise applications. This role requires deep expertise in Java...Full timeLocal area- ...Senior React Native Developer/Architect – Android Specialist Key Responsibilities: Review the architecture and provide recommendations. With strong STT background Reverse engineer a large-scale React Native super app into modular, maintainable components....
- ...Facebook, Instagram, X and YouTube. Job Description As a Senior Architect Engineering Platforms and domain expert, drives functional... ...functional levels to establish standards, drive adoption, and improve developer experience, delivery velocity, and security posture....
- ## Architect - Platform Engineering - USAApplylocations: USA - Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR10342While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and...
- Obsidian is seeking an experienced MLOps Engineer to join their cutting-edge GenAI team in Chicago. This full-time role requires deep expertise in ML frameworks, particularly JAX and PyTorch, and involves guiding research teams in enhancing AI model performance. The ideal...Full time
$143k - $190k
A leading North American beauty retailer is seeking a Senior Manager, AI Platform Architecture to lead the architecture and evolution of core AI platforms. The role involves managing skilled engineers and collaborating with stakeholders to ensure system scalability, performance...$72k - $141k
01460 Continental Casualty Company in Chicago seeks an individual contributor to drive systems analysis, application development, and integration. This role involves mentoring others and focusing on data transformation to the cloud. The ideal candidate will have a Bachelor...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Genesys Developer/Architect. Be the first to apply!
Related searches
- sas programmer part time Oak Brook, IL
- teradata developer Oak Brook, IL
- aws developer Oak Brook, IL
- remote developer Oak Brook, IL
- senior developer Oak Brook, IL
- remote entry level developer Oak Brook, IL
- windows developer Oak Brook, IL
- full-stack ruby on rails developer Oak Brook, IL
- junior programmer Oak Brook, IL
- graphic programmer Oak Brook, IL

