Assistant Store Manager
IT'SUGAR
Job Type
Full-time
- Oversees the daily operation of the store and ensures that sales objectives are met.
- Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
- Holds self and staff accountable for the achievement of sales goals and metrics.
- Fosters a productive work environment through consistent coaching and training of Sales Associates.
- Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
- Follow our customer engagement model, SUGARTAINMENT.
- Promotes safety for both our customers and associates by adhering to company guidelines.
- Partners with store manager to identify ongoing challenges and present solutions.
- Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
- Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.
- Follows through on customer requests for specific items and suggests additional products.
- Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
- Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT'SUGAR selling training programs.
- Maintains store cash handling records, reports, and opening and closing procedures.
- Reviews merchandise orders and inventory levels for accuracy and consistency.
- Merchandises and ensures displays are set to visual guidelines.
- Capture information on retail customers to enhance sales and maintain the store's client file.
- Plan, coordinate, and set up special events and promotions.
- Maintain communication with associates regarding product recommendations to increase sales/inventory.
- Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
- Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
- Represent our core values: IT'S being Positive, Playful, Present and a Difference Maker.
- Display enthusiasm and optimism while working collaboratively in a team environment.
- Education: High School diploma or equivalent.
- Years of Experience: 2 - 3 years retail experience preferred.
- Prior sales and management experience in a retail environment preferred.
- Willing to work a flexible schedule including days, evenings, weekends, and holidays.
- Must be able to use a POS/cash register.
- Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
- Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
- Must be able to work alone or with a minimum amount of supervision.
- Flexible scheduling
- Career growth Opportunities
- Training and Development
- 30% Employee Discount
- Perk Spot (Discounts on cell phone, travel, events, etc.)
- 401k with company beginning the 1st of the month after 60 days of employment .
- Employee Assistance Program
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Health Savings and Flexible Spending Account options
- Legal Services
- Website:
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- Tiktok: itsugar_official
Vacancy posted 4 days ago
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