Contact Center Quality Assurance Specialist
Lac du Flambeau Business Development Corporation
Lac du Flambeau Business Development Corporation is seeking a Quality Assurance Specialist to review customer interactions in the contact center, ensuring compliance with internal standards and exceptional service quality. You will document audit findings, monitor quality trends, participate in calibration sessions, and support continuous improvement efforts across processes and systems, collaborating with leadership and teams to drive consistent performance. #J-18808-Ljbffr Lac du Flambeau Business Development Corporation
Vacancy posted 1 day ago
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