Technical Support Engineer - SaaS, Impact, Bonus
$56.9k - $105.7kCensis
Censis is seeking a Technical Support Engineer to troubleshoot and close tier II support tickets. This role involves technical troubleshooting, system maintenance, and effective customer engagement. You will collaborate with Tier I, DevOps, and service teams to improve customer impact. Successful candidates will demonstrate analytical problem-solving skills and document knowledge efficiently. Preferred qualifications include customer support experience and proficiency in SaaS tools like Zendesk and SalesForce. The salary range for this position is $56,900 - $105,700. #J-18808-Ljbffr
Vacancy posted 14 hours ago
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