RECREATION ASSISTANT, PT CULTURAL PROGRAMS

Job Opportunity With Village Of Wellington

Become part of our Great Hometown and Join the Village of Wellington's Cultural Programs & Facilities Department!

The Village of Wellington is a "Great Hometown" that strives to provide high-quality services that create economic, environmental, and social sustainability. Our Wellington vision balances a unique hometown, family atmosphere with an attractive natural environment and recreational, cultural, and educational activities and facilities for all ages. The Village of Wellington is a family-oriented community located in Western Palm Beach County and is a great place to live, work, and play.

JOB SUMMARY:

Performs entry level technical work in recreation or administration pertaining to municipal parks and facilities for the Village of Wellington (Village). Assists in the safe and efficient delivery of recreational programming (e.g. cultural programs and facilities) at both scheduled and special events. Depending on area of assignment, performs clerical duties, greets Village customers in a professional manner, answers general inquiries, and directs guests and customers to appropriate Village departments.

Work is performed under close supervision with minimal latitude in the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS:

• Opens and closes the assigned facility according to established programming and/or event schedule.
• Collects registrations and monies from participants registering for programs or attending programs; maintains appropriate records regarding registrations and monies received.
• Checks in registered participants and guests according to area of assignment; performs required data entry tasks in entering registered and new participants.
• Assists where needed to ensure programs are conducted in accordance with established time frames; assists where needed to ensure programs run smoothly and without interruption.
• Responds to inquiries regarding program specifics from various entities, e.g., parents, program participants, children, program staff, and the public; maintains positive communications with same.
• Inspects, issues, collects, and properly/safely stores any and all equipment used in the facility and/or area of assignment.
• Monitors participants' actions and activities to ensure adherence to standard and established safety policies, procedures, guidelines, and operating requirements; initiates application of appropriate disciplinary measures and documentation regarding actions taken.
• Performs minor custodial tasks and maintenance upkeep of the facility, e.g., ensuring activity areas are free of debris, ensuring sports surfaces are safe, wiping off tables/chairs in meeting rooms, sweeping the lobby, maintaining sanitary restrooms.

FUNCTIONAL AREA: ADMINISTRATION

• Greets/receives walk-in customers/visitors; responds to general customer questions and requests.
• Provides customers and other visitors with information regarding hours of operation, Village facility locations, programs and events; announces visitors to Executive office, Council offices and other offices as appropriate.
• Ensures incoming phone calls are promptly directed to appropriate staff members; handles mail duties.
• Performs general cashier/payment processing duties when applicable to the functional area of assignment; performs registrations in Rec Trac (recreation management solution) and processes payments according to area of assignment.
• May monitor security cameras within complex; monitors activities to ensure adherence to standard and established safety policies, procedures, guidelines, and operating requirements.
• May assist administrative staff with clerical duties.
• Maintains the overall appearance of the entrance and/or exit areas; performs minor custodial tasks and maintenance upkeep of the facility, e.g., ensuring activity areas are free of debris, wiping off tables/chairs in meeting rooms, sweeping the lobby, maintaining sanitary restrooms.

Supervisory Responsibilities:

This position has no supervisory responsibilities

MINIMUM QUALIFICATIONS:

High school diploma or GED required; supplemented by some work experience in a customer service position that demonstrates effective communication skills; experience in a municipal parks and recreation function preferred; or an equivalent combination of education, certification, training and/or experience.

Certifications and Licenses:

• Must possess and maintain a valid State of Florida Driver License and the ability to drive a Village owned vehicle per established policies, procedures, and safety guidelines.
• Ability to be trained on Rec Trac (recreation management platform) and must be able to do registrations and cash out procedures effectively within the first 30 days.
• Regular attendance at work on-site is essential to maintain the necessary teamwork, personal interaction, and supervision that this position requires. Responds to emergency call-ins for hurricanes or other critical events.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of clerical procedures and systems such as word processing, managing files and records, and other office procedures
• Knowledge of basic record-keeping with monetary transactions
• Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and ability to learn and become proficient in the use of other specialized software as may be required
• Skill in basic math including but not limited to adding, subtracting, multiplication, and division
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to follow oral and written instructions
• Ability to read, update, and maintain various records and files in numerical, alphabetical, or chronological sequence
• Ability to effectively communicate (verbally and in writing) with residents, coworkers, supervisors, administration, and vendors
• Ability to establish and maintain effective working relationships with those interacted with during work regardless of race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, genetic information, disability, political affiliation, military service, or diverse cultural and linguistic backgrounds

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed inside and/or outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Tasks require sound and visual perception and discrimination. Tasks require oral communications ability. Must have manual dexterity and be able to perform repetitive motions of the wrists, hands, or fingers. Must be able to perceive color and depth. Tasks involve prolonged eye use and/or fine visual ability; computer work, reading text, visual inspections, or measurement devices. Must be able to follow visual cues or signals.

The job description does not constitute an employment agreement between the Village of Wellington and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The Village of Wellington is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.