Representative Senior, BPS Client Contact

Job Title Representative Senior, BPS Client Contact (Qualified Plan Document Analyst)

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

You will analyze, interpret, and draft retirement plan documents to ensure compliance with regulatory requirements and alignment with client objectives. You will partner with cross-functional teams and clients to design, review, and maintain qualified plan documentation across its lifecycle. This includes supporting complex events such as plan mergers, conversions, and restatements. Success in this role is defined by accuracy, compliance adherence, and the ability to translate technical requirements into clear documentation.

Analyze retirement plan documents to assess design features, compliance requirements, and regulatory alignment

Translate business and client requirements into customized, compliant prototype plan documents

Draft, maintain, and update plan documents including 401(k), profit sharing, and money purchase plans

Perform protected benefits reviews to preserve participant rights during plan changes and conversions

Identify inconsistencies, gaps, and risks across plan documents and recommend effective solutions

Ensure all documents align with current IRS, ERISA, and applicable regulatory guidance

Collaborate with internal stakeholders including legal, compliance, operations, and client-facing teams

Support development of plan design documentation and implementation materials

Manage multiple projects while meeting deadlines in a fast-paced, regulated environment

Contribute to process improvements, quality standards, and documentation best practices

Bachelor's degree in business, finance, or related field, or equivalent practical experience

Strong knowledge of defined contribution retirement plans and plan document structures

Working knowledge of ERISA, IRS qualification rules, and regulatory compliance standards

Experience analyzing plan documents, including amendments, restatements, and conversions

Ability to interpret complex legal and technical information with high attention to detail

Strong analytical, problem-solving, and critical thinking skills

Excellent written communication skills with the ability to produce clear, structured documentation

Ability to manage multiple priorities and collaborate effectively across teams

QKA (Qualified 401(k) Administrator) certification or advanced credential such as QKC or ERPA

Experience with plan mergers, conversions, and protected benefits analysis

Familiarity with plan document systems such as Relius or similar platforms

Experience maintaining plan document libraries or prototype language databases

Exposure to document quality assurance processes and discrepancy resolution

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your community

Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $70,390.00 - $119,670.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.