Non-Clinical - Billing Representative

Patient Account RepresentativeThis position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to third party payors and patients/guarantors. Promotes and maintains a professional and positive patient and family experience as the last impression of the organization. Responsible for resolving front end claim edits to ensure accurate and timely clean claim submission to third party payors for adjudication. Follows up on outstanding patient accounts to clarify reasons for delayed and/or delinquent processing and resolving technical denials to ensure accurate and timely processing in order to reconcile outstanding balances. Additional responsibilities are defined as those specific duties relating to the various revenue cycle functions as assigned by the Revenue Cycle Practice Manager, Team Goals, and Organizational job performance standards.Required Skills & Experience: Knowledge and understanding of medical terminology. Knowledge and understanding of commercial insurance carriers and standard insurance forms. Strong computer aptitude, including knowledge of Microsoft Office (Word, Excel, Outlook). Demonstrated strength in customer service, organization, attention to detail, and the ability to work independently. Demonstrated ability to work and problem solve in a collaborative manner within the department and organization. Demonstrated ability to multi-task and respond quickly/reprioritize changing needs.Preferred Skills & Experience: One (1) to three (3) years of experience in customer service, administrative, or healthcare setting. Required Education: High School Diploma/GED. Advanced education (Associate or Bachelor's degree) preferred.