Parent Relationship Manager

Job Description

Job Description

Description:

We’re Dogtopia and we are a unique breed! We love and care for our Pet Parents’ pups like they are our own. A big part of our success is that we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence. We provide you with the industry best training, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in our care. This is why Dogtopia is the industry leader and wins customer driven awards and recognition year after year!

We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World .

About the Pet Parent Manager Role:

• The primary focus of the PRM is to grow the number of dogs in daycare
• Fully understand the daycare and boarding model
• Fully understand and be able to effectively explain the benefits of our services
• Sell enrollments to new pet parents
• Plan and manage the Social Media campaign(s) for the Center
• Determine and effectively manage the digital spend for the Center
• Establish and manage the guerilla marketing effort for the Center
• Implement and manage the Guerilla Marketing Campaign
• Manage the referral program
• Convert generated leads to a Meet and Greet at the Center
• Convert the Meet & Greets to an enrollment sale
• Conduct the tours to prospective pet parents at the Meet & Greet
• Manage the communications between prospective leads and the Center
• Achieve agreed upon sales targets and outcomes within schedule
• Analyze the territory/market’s potential, track sales and status report

Proven work experience in sales

• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Relationship management skills and openness to feedback

The Rules by which we, as DOGTOPIANS live by:

We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like it’s the Most Exciting Day Ever!

Education and Experience:

• High School Diploma or equivalent
• 1 Year Sales experience preferred