Senior Systems Engineer

Systems Engineer OpportunityLooking for an experienced Systems Engineer opportunity at a place you can make an impact every day? Join our team in Albuquerque, NM and bring your collaborative skills to support our military readiness in this vital role.Serco supports the 705 Combat Training Squadron (CTS), Kirtland AFB, NM as the prime on the DMOC (Distributed Mission Operations Center) Infrastructure, Development and Engineering (IDE) contract. DMOC provides training to prepare warfighters for combat in joint and coalition environments.As a member of the team, you will be part of a small group of professionals to support this critical mission. This team works fully onsite at Kirtland AFB, NM.In this role you will:Monitor and perform health checks of critical network infrastructure and systemsPerform daily operations support, infrastructure maintenance, system patching, and ticket resolutionConduct incident response, troubleshooting, communication, and reporting activitiesCollaborate with Integrated Product Teams (IPTs) to review, prioritize, and plan engineering support activitiesWork with program leadership to implement process improvements and system optimizationsTo be successful in this role, you will have:Bachelor's Degree in STEM (Computer Science, Information Technology, Systems Engineering)5 years relevant experience (Master's degree in lieu of 2 years experience).Ability to obtain a DoW Secret ClearanceMust possess, or obtain within six months, a DoD 8140 IAT Level II or higher (i.e. Security+, CySA+, CISSP).Demonstrated experience with application packaging, deployment, patch management, task sequencing, OS imaging, and compliance baselines as well as troubleshooting client–server communication, distribution point issues, and software update deployments.Demonstrated experience with virtualization, VM provisioning, resource allocation, snapshots, performance monitoring and understanding of HA/DRS clusters and virtual networking.Demonstrated experience with Windows Server & Desktop Operating Systems to include administration of Windows Server environments, performance tuning and troubleshooting, Active Directory, DNS, and GPOs.Experience with backup and storage solutions.Strong knowledge of Windows 11 or RHEL systems.Experience with monitoring tools and log analysis.Ability to work in fast paced enterprise environments and support large-scale infrastructure.Ability to troubleshoot and solve problems (e.g., breaking down problems, collaborating about problems and solutions, designing solutions, etc.).Ability to document concepts, approaches, and rationale in an understandable manner (especially as part of problem solving).Additional desired experience and skills:Certificate Services / PKI Implementation to include deployment and management of Active Directory Certificate Services (ADCS), certificate enrollment, auto-enrollment, templates, and lifecycle management, understanding of SSL/TLS, CRLs, OCSP, and certificate-based authentication.Ansible to include developing, maintaining, and optimizing Ansible playbooks and roles for configuration management and automated deployments, troubleshooting automation failures and improving CI/CD workflow and implementing infrastructure-as-code best practices across Linux and Windows environments.Experience with containerization (OpenShift), and strong scripting skills (PowerShell, Bash).If you are interested in working with a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!