Customer Service Specialist

Dealer Services Specialist IILove cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day — keeping everything running like a well-oiled machine.Perks? You bet:Competitive payReferral bonuses once you're on board30+ days of paid vacation and company holidays per year (from day 1)Great healthcare benefits from day 110 days of free child or senior care through Care.comGenerous 401(k) with up to 8% company matchEmployee discounts on hundreds of itemsGreat coworkers who love being part of a teamHere's what you'll be doing:Representing the dealer sales lane on sale daysPromoting Manheim's awesome products and servicesHelping dealers get vehicles ready for auctionNegotiating bids, consulting on pricing, and offering reconditioning adviceSolving problems and being the friendly face our clients count onWho You Are: Quick thinker, problem solver, relationship builder — and ready to make every auction day a success.Minimum:A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.Strong communication and interpersonal skills.The ability to perform at a high level and adapt within a fast-paced team environment.The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focusPreferred:1 to 3 years of auction experience or 2 to 4 years of dealership experience.Previous experience in sales support role.Bilingual English/Spanish a plusCruise into the fast lane with us. Join Cox today!