Senior Technical Business Analyst

About Us
At *** ( *** | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models
operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
*** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale Speed' as our guiding principle.
Technical Business Analyst
Location: Hartford, Co nnecticut, OR Dallas, Texas should be ready to work from office for 3 Days.
Full Time
Contract
Rate : ***/hr
The pay range for this role is

per annum including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Job Description
10+ years of experience as a Technical Business Analyst specializing in software application delivery.
Proven ability to work as an engaged team member, demonstrating critical thinking, proactive communication, and active contribution to team objectives.
Exceptional written and verbal communication skills for clear and effective stakeholder engagement.
Hands on experience with large scale Agile programs, including 3 month planning cycles and 2 week sprint execution.
Strong capability to collaborate with cross functional stakeholders, including Product Managers, Engineering Leads, and Business Operations Leads.
Expertise in leading and contributing to epic and feature discovery and refinement sessions, identifying requirements and gaps.
Ability to independently determine next steps and drive work forward to meet objectives.
Skilled in creating process and data flow diagrams to support technical and business requirements.
Proficient in communicating effectively with developers and IT teams to ensure alignment and clarity.
Demonstrated ability to produce and maintain high quality documentation for technical and business processes.
Experience in developing and maintaining field level mapping spreadsheets and related documentation.
Foundational understanding of programming concepts and strong knowledge of API usage, documentation standards, data formats, testing tools, and implementation practices.
Education
Bachelor's degree in computer science, Software Engineering, Information Technology, or equivalent combination of education and experience.
Beginner level certifications in Artificial Intelligence / Agentic AI.
Nice to Have
Prior experience in Secure Messaging.
Experience with building AI Agents
Nice to Have
Prior experience in Secure Messaging.
Experience with building AI Agents.
*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodation also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** .