Evening Desk Agent
MKM Hotels
Are you a friendly, service-oriented professional looking to join a growing team? We're seeking an enthusiastic Front Desk Agent for our conveniently located La Quinta Inn & Suites near Portland Airport. This is a PM shift (3 PM - 11 PM) position with on-the-job training provided .
Job SummaryFront Desk Agents are the first point of contact for our guests and play a key role in creating a welcoming experience. Responsibilities include:
- Greeting and registering guests
- Managing reservations and modifications
- Handling guest inquiries and providing concierge-level assistance
- Ensuring smooth check-in/check-out processes
- Delivering exceptional service throughout the guest's stay
We value our team members and offer competitive benefits after the introductory period: Full-Time (30+ hours/week):
- Paid Time Off (PTO) per Oregon state requirements
- Paid Vacation after 1 year of service
- Medical, Dental, and Vision coverage
- Wyndham Hotels team member benefits
- On-site training modules
- Paid Time Off (PTO) per Oregon state requirements
- Wyndham Hotels team member discounts
- On-site training modules
- Greet guests warmly and professionally in accordance with brand standards
- Maintain a neat, professional appearance (uniform and name tag required)
- Answer guest inquiries about hotel services, local attractions, and transportation
- Handle requests for information, mail, and messages promptly and courteously
- Operate the Front Desk computer system efficiently
- Assist with guest needs, including delivering items when necessary
- Maintain cleanliness and safety throughout the property
- Support team members and other departments as needed
- This job description is a guideline and may be updated based on business needs
- Reasonable accommodations will be provided as required by law
- Meyta Concepts, LLC is an at-will employer
Salary Description
17.50-18.50
Vacancy posted 4 days ago
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