Commercial Portfolio Manager

Commercial Banking Relationship Manager

This position is responsible for managing, servicing, and developing commercial or business banking relationships in an assigned area. Supports the ongoing financial and credit quality assessment needs of a mature portfolio through prescribed servicing and sales processes. Identifies client needs and recommends a product or service solution, making referrals to banking partners as appropriate. Builds strong relationships with clients in accordance with the Bank's core values, providing value for the client while maximizing sales revenue.

Duties & Responsibilities:

Portfolio Management - Monitors portfolio for completeness of documentation, accuracy of credit grading, and potential exposures. Processes line renewals and new requests as per loan approval servicing requirements. Performs other tasks related to the servicing and management of assigned portfolio.

Client Service - Maintains ongoing communication and contact with assigned commercial and business loan clients. Fortifies relationships and monitors client satisfaction. Conducts a needs assessment session at least once a year to identify additional banking or financial needs.

Sales - Sells Bank loans and deposits through a variety of sales techniques. Focuses on relationship-based sales, consulting closely with clients to determine and meet their financial needs. Generates referrals from existing clients and business networks.

Collections - Monitors loans for payment status. Works with delinquent clients to collect past due payments.

Position Specific Skills: Skilled in credit analysis, underwriting, and servicing business and commercial loans

Qualifications: Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Credit Analysis and Credit Underwriting Preferred Area of Experience: Formal Credit Training

The base pay for this position is generally between $140,000 and $185,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at