General Manager

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed