Booth Attendant

Booth Attendant

The Raceway Booth Attendant position is the first point of contact the customers encounter at the Raceway and is in charge of providing excellent customer service to each of our guests as they are entering the Raceway.

• Responsible for accepting payment from customers on Square iPad
• Responsible for collecting the correct amount of money from customers
• Provide receipts to customers
• Provide directions in a helpful and positive manner to customers upon request
• Responsible for maintaining Raceway Waiver filing system
• Responsible for daily log of wristbands sold
• Responsible for opening, closing, and balancing cash drawer
• Counting and verifying daily intake at the end of each shift
• Preparing and responsible for daily cash drops
• Performs other related duties as directed by the Operations Supervisor

Be able to establish and maintain an effective working relationship with employees, vendors and contractors

Excellent customer service skills are required

Knowledge of basic math skills a must

Prior cash handling experience preferred

Must provide and have knowledge of basic customer service skills and positive attitude

The ability to handle all customer complaints in a professional manner; notifying Operations Supervisor if necessary

Must provide customers with a courteous and helpful attitude

The ability to have patience with customers

• Must be 18 or older.
• Must have High School Diploma or G.E.D.
• Must pass pre-employment and random drug testing (including marijuana) prior to job offer
• Must acknowledge and agree to maintain a drug-free workplace as a condition of employment with the Pala Band of Mission Indians
• Must be able to pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act.
• Indian preference will apply. The Pala Band of Mission Indians will give hiring preference to fully qualified applicants that are Pala Tribal Members. Pala Band of Mission Indians is an equal opportunity employer.

All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums.