Recertification Specialist I - Full-Time; 7510-202-N

Recertification Specialist I

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Our residential housing programs serve clients with a variety of needs, including those who are formerly homeless and those struggling with mental illness.

POP Management is an in house property management company of Catholic Charities Brooklyn & Queens. POP Management is the largest provider of affordable housing in Brooklyn & Queens. POP Management provides affordable housing to low-income seniors and to those with documented history of homelessness, substance abuse, and chronic mental illness. POP Management oversees and manages 25 senior buildings with 2,400 units and 4 supportive residences with 300 units for formerly homeless adults/veterans consisting of 300 units. The objective of POP Management is to provide high quality housing that responds to the needs of low-income seniors and supportive populations.

Statement Of The Job

The Recertification Specialist I works as an integral member of on-site support team to ensure safe affordable housing is provided and maintained for tenants who live in properties managed by POP Management, the housing office of Catholic Charities, Brooklyn & Queens. The Recertification Specialist I is responsible for the management of all aspects of rent collection and occupancy and, under the supervision of the Regional Property Manager, provide task supervision to maintenance and on-site security. The Recertification Specialist I is responsible for up to 175 units of affordable housing. Where position has less than 120 units, assistance with coverage to other properties, including special compliance projects will be assigned.

• Develop schedule for timely implementation of all aspects of the occupancy cycle, inclusive of unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection.
• Collect/post rents, ensures that all necessary reporting is submitted in a timely manner per Agency procedures.
• Enforce occupancy policy and procedures in accordance with regulatory agreements. Implement initial, annual and interim lease process for all units; coordinate with Agency compliance team to ensure all subsidy information for tenants is appropriately communicated for tenant and Agency.
• Initiate communication to compliance team for tenants out of compliance with rent or house rules. File all paperwork in order to support tracking of all tenant housing court actions.
• Maintain an accurate and orderly record keeping system of office records and tenant files in accordance with Agency and regulatory agreements, maintaining confidentiality as required.
• Actively participate in all necessary training to ensure that site(s) maintain compliance in Low Income Housing Tax Credit, Bond and Project Based Section 8 programs as well as HPD, HDC and other government agency programs that have oversight to buildings.

Qualifications:

• Bachelor's Degree in Business, Human services or related field preferred; Associates Degree in Business, Human services or related field 1 years related experience; or High School Diploma/GED with 5 years related experience
• Low Income Housing Tax Credit certification, Certified Occupancy Specialist or similar certificate preferred
• Experience with Realpage; OneSite; or other housing related software.
• Minimum 2 years housing related or similar business experience.
• Bi-lingual Chinese, a plus.

Benefits:

We offer competitive salaries and excellent benefits, including:

• Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
• Medical
• Dental
• Vision
• Retirement Savings with Agency Match
• Transit
• Flexible Spending Account
• Life insurance
• Public Loan Forgiveness Qualified Employer
• Training Series and other additional voluntary benefits.

Catholic Charities Brooklyn and Queens