Bakery Clerk

Bakery Clerk

Bakery Clerk attends to customers' requests for espresso, baked items, sandwiches, and other food and beverages sold in the store ensuring customer satisfaction and excellent service.

El vendedor de panadería atiende a las peticiones de los clientes para el espresso, los productos horneados, los emparedados, y la otra comida y las bebidas vendidas en la tienda que asegura la satisfacción del cliente y el servicio excelente.

Essential duties and responsibilities include:

• Promptly attend to customers' requests for department food products
• Properly handle, display and dispense food and drinks
• Prepare flan, custards, rice pudding or other bakery items as needed
• Place loaves of bread into bags and put on display for sale, restocking when necessary
• Make sandwiches, espresso and other food items ordered by customers
• Accurately process and accept payment for goods sold in the department
• Restock displays of food as needed; retrieve food from back room, kitchen and cooler
• Ensure safety measures are taken upon oneself when handling or carrying hot trays of food
• When scheduled for the evening shift, prepare bread dough for baking the next morning by placing on trays and allowing dough to rise overnight
• Maintain all requirements for a sanitary work area to keep food safe from contamination; adhere to department procedures with all aspects of federal, state, local and company health, safety and sanitation codes
• Wash dishes, knives, plates and other department utensils and equipment
• Maintain awareness of floor conditions; ensure all safety measures are taken to protect customers, vendors and employees
• Sweep and/or mop floor as needed
• Wipe countertops, cooking areas and tables as needed
• Report all accidents promptly according to company procedures
• Attend and participate in departmental and store meetings
• Punctuality and good attendance in compliance with company policies
• Performs other work-related duties as required to accomplish the objectives of the position

Secondary duties and responsibilities include:

• Assist the cafeteria or hot food servers as needed by promptly attending to customers' requests for department food products
• Restock containers, bags, utensils, cups, etc., as supply runs low

Minimum requirements include:

• High school diploma or general education degree (GED) preferred; minimum 18 years of age, previous food service experience, and current food safety training certificate required which must be renewed every three (3) years.

Competencies, skills and/or qualifications include:

• Ability to read and speak English and Spanish preferred
• Ability to understand and follow instructions in both English and Spanish preferred
• Ability and to effectively present information and respond to questions in one-on-one
• Good interpersonal skills
• Ability to use department equipment properly to accomplish the essential duties of the position
• Takes responsibility for own actions
• Ability to work hours and days scheduled, including holidays and weekends
• Basic mathematical skills; ability to use and understand weights and measures
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form
• Demonstrates accuracy and thoroughness

Physical demands include:

• Stand and walk
• Use fingers and hands to type, handle, or feel; use repetitive motion
• Reach with hands and arms
• Talk and hear
• Use sense of smell
• Close vision, have eye-hand coordination and peripheral vision
• Carry, lift and/or move departmental food products and merchandise
• Push and pull carts of departmental food products and merchandise
• Twist back and neck
• Stoop or bend at the waist
• Crouch or bend at the knees
• Kneel
• The individual performs duties in a grocery store environment. He or she maintains frequent contact with supervisors, employees and customers. The noise level in the work environment is low.
• In this position, there is the possibility of using knives, scales, stock cart, hot/cold temperature exposure, ovens, coolers, ice machines, and cleaning supplies and equipment.