Guest Experience Assistant Manager

Guest Experience Assistant Manager Join Dash In as a Guest Experience Assistant Manager! As the Retail Assistant Manager, you'll play a key role in ensuring the smooth operation of our food service department. You'll support the Store Manager in leading a team, overseeing food preparation, managing inventory, and ensuring compliance with safety and quality standards. You'll contribute to sales growth, guest satisfaction, and overall operational success. Key Responsibilities: Team Leadership: Recruit, train, and develop a high-performing food service team. Inventory & Operations: Manage food orders, maintain inventory levels, minimize waste, and ensure operational excellence. Food Safety & Quality: Oversee food prep and compliance with safety protocols (ServSafe preferred). Guest Engagement: Ensure high levels of guest satisfaction with exceptional food quality and service. Audit & Inspections: Meet or exceed performance standards in third-party audits and health inspections. Acting Manager: Step in as acting Store Manager when needed. Requirements: 3+ years of experience in food service, retail, or customer service roles. 2+ years in a leadership role. Flexibility to work various shifts (days, nights, weekends, overnights). Strong problem-solving, organizational, and communication skills. ServSafe certification preferred. About Dash In: Dash In, part of the Wills Group, operates over 60 locations across Maryland, Virginia, and Delaware. We're not your average convenience store Dash In blends high-quality food service, retail convenience, and fuel in a 24/7 environment, all while focusing on creating an exceptional guest experience. As a Great Place to Work Certified company, Dash In is committed to building a people-first culture, prioritizing growth and career development for every employee. With a long history of innovation and community engagement, we strive to lead the way in the convenience industry. Why You Should Join Dash In: 401(k) Plan: Up to 7% company match to help you plan for your future. Paid Time Off: 3 weeks vacation, 6 sick days, 4 personal days, 8 holidays each year. Community Service: 2 paid days off for volunteering in local initiatives. Paid Parental Leave, Pet Insurance, and Life Insurance. Medical, Dental, and Vision Insurance with HSA options. Tuition Reimbursement: 100% for continued education and growth. Training and Development Programs: Access to management development programs. Employee Discounts: Enjoy food discounts, free beverages, and discounted car washes. Flexible Schedules to fit your lifestyle. Supportive Culture: Join a dynamic, inclusive team with a focus on collaboration, innovation, and fun. Dash In is an equal opportunity employer. We do not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin. #RVA