Inside Account Manager

Inside Account Manager

We are seeking a motivated Account Manager to manage and grow assigned customer accounts while building long-term client relationships. This role combines consultative sales, account management, and customer engagement, with strong earning potential through commission following an initial training period. The ideal candidate is customer-focused, organized, and driven to succeed in a performance-based sales environment.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts
  
• Build and maintain strong, long-term relationships with clients
  
• Understand customer needs, purchasing processes, and business challenges
  
• Manage and grow revenue within existing accounts
  
• Identify upsell, cross-sell, and expansion opportunities
  
• Prepare quotes, pricing, and sales proposals
  
• Conduct regular account check-ins and follow-ups
  
• Maintain accurate account notes, forecasts, and activity in CRM systems
  
• Collaborate with internal teams to ensure customer satisfaction
  
• Process sales orders, returns, and credits as needed
  

Qualifications and Skills

• Strong written and verbal communication skills
  
• Customer-focused mindset with a professional demeanor
  
• Strong organizational and time-management skills
  
• Comfortable managing multiple accounts simultaneously
  
• Proficiency with Microsoft Office (Outlook, Excel, Word)
  
• Ability to learn products, systems, and sales processes
  

Benefits/Compensation

• Full Time
  
• First shift (8:30am - 5:30pm)
  
  
• $55,000/yr during initial training period
  
  • Once training is complete base salary drops to $30,000/yr + commission
    
  • While earnings vary, the typical middle range for Account Managers is $70,000-$100,000 annually, with lower earnings common in the first year and higher earnings achieved by top performers.
    
• Temp to hire position
  
  
• Weekly pay while employed through Career Concepts
  
• Benefits available while employed through Career Concepts
  

Location

• Erie, PA 16510
  

About Career Concepts Staffing Services, Inc.

Career Concepts is the leading locally owned staffing company in Western Pennsylvania and New York, dedicated to connecting top-tier talent with exceptional opportunities. With a commitment to excellence, innovation, and ongoing growth, we pride ourselves on delivering unparalleled services to our clients and candidates.