Pharmacy Fulfillment Manager

Overview Join a mission‑driven team making a difference in the lives of cancer patients. Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer. Our specialty pharmacy in Louisville, KY has a need for a Pharmacy Fulfillment Manager! This is an onsite role. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. We offer a variety of benefits including: 401k opportunity Paid Time Off and Paid Holidays Tuition Reimbursement Company paid benefits – life insurance; and short and long‑term disability Schedule and Compensation Schedule: Monday - Friday - 9am - 5:30pm EST Salary range starting at $150k + depending on experience. Sign‑On Bonus: $5,000 for employees starting before August 31, 2026. Responsibilities Provides leadership and overall accountability for fulfillment operations, ensuring workflow efficiency, dispensing accuracy, and regulatory compliance across assigned functional areas. Oversees daily fulfillment performance, proactively identifying operational risks, bottlenecks, and productivity gaps, and implementing corrective actions as needed. Directly manages Pharmacy Fulfillment Supervisors and/or pharmacy staff, including performance management, workload prioritization, staffing alignment, and professional development. Establishes performance expectations and monitors operational metrics, ensuring team productivity, quality standards, and service‑level objectives are consistently achieved. Leads coaching, counseling, and performance improvement efforts, partnering with pharmacy leadership and Human Resources on disciplinary actions when necessary. Drives continuous improvement initiatives to enhance workflow optimization, patient safety, dispensing accuracy, and overall operational efficiency. Collaborates with the Pharmacy Director and/or Pharmacy Supervisor to develop staffing strategies, workload balancing, and resource planning aligned with business needs. Ensures consistent adherence to policies, procedures, and regulatory requirements, reinforcing compliance with federal and state laws, USP standards, and company SOPs. Provides oversight of inventory management processes, ensuring appropriate stock levels, accuracy, rotation practices, and timely resolution of discrepancies. Partners with Purchasing, Operations, and Clinical teams to address inventory challenges, out‑of‑stocks, and supply chain concerns. Oversees quality and safety practices within fulfillment operations, including error prevention, documentation integrity, and process standardization. Ensures proper investigation, documentation, and escalation of medication‑related incidents, operational deviations, and compliance concerns. Supports onboarding, training, and development strategies to ensure staff competency, consistency, and operational readiness. Promotes a culture of accountability, engagement, collaboration, and operational excellence across the fulfillment team. Maintains responsibility for operational decision‑making, prioritization, and issue resolution within assigned areas. Directly oversees all physical inventory counts and is responsible for the accuracy of counts/recounts, resolving discrepancies within acceptable thresholds. Performs other leadership‑related duties as required. Education/Learning Experience Required: Bachelor’s Degree in Pharmacy Work Experience Required: 1+ year experience in a pharmacy setting Preferred: One year experience in specialty pharmacy Skills/Knowledge Required: Knowledge of pharmacy laws and federal and state regulations, ability to work cooperatively as a member of a team, extensive experience working in CPR+, effective communication, problem‑solving, and professional decision‑making skills. Desired: Previous leadership experience, competency with various Microsoft platforms (Excel, Word, Outlook), ability to analyze performance data, identify trends, and implement improvements. Licenses/Certifications Required: Current license in the state of practice Desired: Ideal candidates will have multi‑state licenses #J-18808-Ljbffr