Room Attendant

Job Description

Job Description

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional.
Responsibilities:

• Maintain common spaces including the hotel lobby, corridors, and public restrooms
• Answer general questions from guests
• Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned
• Write down what rooms were cleaned, report lost and found items and any damage or repairs needed
• Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive

• Strong knowledge of cleaning techniques and products
• 1+ years as a professional housekeeper or similar position
• Hard worker with strong time management, organizational, and communication skills
• Graduated high school, received G.E.D or equivalent

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!