Lead HVAC Service Technician

Residential Lead HVAC Service TechnicianAre you an experienced HVAC Service Technician who takes pride in your work? Do you have a strong dedication to providing excellent customer service? Looking for a company that is equally committed to its team members? If you answered yes to these questions then we want to talk to YOU! We are looking for Residential Lead HVAC Service Technicians to join our team! Come join Landry Mechanical, the fastest growing home services company in the area. Unlike most companies in our area, we are privately and family-owned and operated. Not only do we have an excellent reputation for customer service, but we have an excellent reputation as a great place to work as well! We are committed to hiring and working with the best. Applicants must have an EPA Universal Certification and live within 40 miles of Millbury, MA.Why Choose Landry?Competitive pay – $40 to $48/hr. (Based on skills & experience), plus performance pay!Medical Insurance – We pay a portion for you and your family's insurance premiums for health, dental, visionWork life balance – We offer PTO and a floating PTO day per year401k Plan with a 4% matchA company truck and gas card!New technology, including iPhone, iPad & access to integrated ServiceTitan softwarePAID TRAINING – Nexstar, leadership, and technical training in-house & travelTeam Building events (Baseball games, Bowling, breakfasts, etc.)We are consistently growing and so are the opportunities for advancementTake pride in working for a company that makes a difference in the community and always does right by the customerWhat You'll DoComplete all general HVAC in-home service callsEstablish customer rapport to sell the right products and servicesAsk proper lifestyle questions to troubleshoot heating and cooling system malfunctionDiagnose and repair heating and cooling systems and lead customers to informed and confident buying decisionsEducate and assist customers in choosing the best finance options and maintenance plansExplain replacement opportunities for aging, inefficient or underperforming systemsUnderstand your service criteria and hold yourself accountable for exceeding revenue goalsShow yourself as professional and knowledgeable to win new referrals and repeat businessWork alongside customer service and dispatch to ensure overall success of the businessMaintain a clean, organized job site and well inventoried truckParticipate actively in all training exercises, morning meetings, trade shows and retreatsTrain and mentor apprentices to ensure quick, accurate repairs and installationsBe accurate and timely with invoices, time cards, curbside feedback and option sheetsRequirements of our next HVAC Service TechnicianYou have an EPA Universal Certification (required), and an Oil Burner license is a plus!Have minimally 3 years of residential HVAC Service Technician experienceKnowledge of local HVAC codes and ability to make on-the-job applicationsDevelop proven track record in heating and cooling systems including ability to draw simple diagrams, read blue prints and other diagramsContinued education and training to obtain NATE certificationExperience using a CRM System, ServiceTitan is a plus!Strong verbal and written communication skillsHighly organized with exceptional follow-through abilitiesHigh integrity with advanced social skills and ability to make solid connectionsStrong desire to be a better technician tomorrow than you are todayCompetitive individual contributor who also loves to win as a teamClean, safe driving recordAble to successfully pass preemployment checksWho We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Millbury. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. Our Core Values Honesty / Consistency / Creativity / Collaboration / Growth / Accountability