Universal Branch Representative- Pearland West Floater

Universal Branch Representative

GCEFCU is searching for a Universal Branch Representative to deliver exceptional service and value to our members. This position will be located at our Pearland West branch with the ability to float between branches if needed. The ideal candidate will be motivated, professional, and dedicated to guiding our members toward the best credit union solutions for their financial needs. This position is a pay grade 9 with the schedule of M-F 8:00am-5:00pm and alternating Saturdays.

Essential Functions & Responsibilities:

• Responsible for opening, cross selling and the maintenance of IRA's, CD's, DBA's, Trust, Savings, Checking and all other Credit Union accounts.
• To achieve or exceed the established sales and service goals through building of member relationships and cross selling all credit union products and services through education.
• Interacts with members to resolve questions and build member relationships. Receives and processes member financial transactions, including deposits, withdrawals and loan payments; sells money orders and Cashier's checks to members; transfers amounts from member accounts as directed.
• Serves as a backup to the Teller Department. May be required to float between branches regularly or as needed for proper staffing levels.
• Interviews member loan applicants to develop information concerning their loan needs, earnings, and financial condition. Prepares loan application for submittal to central underwriting. Prepares and/or reviews all loan documents for completeness and accuracy.
• Balances and maintains ITM's and branch vaults. Prepare and receive shipments from Federal Reserve.
• Authorized to change loan terms, waivers of payments, due date change, and release collateral on existing loans, etc.
• Must ensure compliance with the Bank Secrecy Act and all governmental agency regulations and Credit Union Policies and guidelines. Responsible for identifying reportable transactions under the Bank Secrecy Act, obtaining required information and reporting transactions. Responsible for complying with Federal Rules and Regulations as required by NCUA.
• Alerts supervisory personnel to any suspicious activity regarding transactions including forgery, theft, fraud, kiting, members that appear to be avoiding CTRs. Must have basic knowledge of lending regulations such as Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, and other consumer related laws and guidelines. Must maintain a working understanding of the Bank Secrecy Act, NCUA Privacy regulations and other laws related to Truth-in-Savings, Electronic Fund Transfers, and Availability of Funds.
• Other duties as assigned.

EOE Disabled/Veteran