Sales Operations Manager

Regular Full Time Full-Time

East Windsor, CT, US

Salary Range: $115,000.00 To $145,000.00 Annually

Sales Operations Manager

Join Our Dynamic Team

Overview

Parksite, a 100% employee-owned company, is seeking experienced Sales Operations Manager. The Sales Operations Manager plays a pivotal role in driving the efficiency, effectiveness, and overall success of the sales organization. In this leadership position, you will oversee and optimize sales processes, tools, and data management while ensuring the sales team is equipped with the insights, systems, and operational support needed to exceed business objectives. Working cross-functionally with sales leadership, operations, marketing, purchasing, finance, logistics, and IT, you will help align sales strategies with operational capabilities to maximize revenue growth and improve team productivity. Through data-driven decision making, sales forecasting, and performance analysis, you will identify opportunities for process improvements, strengthen collaboration between departments, and implement best practices that support long-term success. This is an exciting opportunity for a strategic and analytical leader who thrives in a fast-paced sales environment and enjoys building high-performing teams and operational systems that deliver measurable results.

Why join our team?

Build your career in a thriving industry

• Play a key leadership role that directly impacts revenue growth, operational efficiency, and sales team success.

• Work cross-functionally with sales, logistics, purchasing, marketing, finance, and IT to drive strategic initiatives across the organization.

• Utilize data, forecasting, and analytics to influence business decisions and continuously improve sales performance and operational processes.

Comprehensive Benefits Package

• 401(k) Program to secure your financial future

• Company-Paid Life Insurance

• Health, Dental, Vision, and Flexible Spending Insurance Plans

• Paid Holidays

• Paid Time Off (PTO)

• Employee Stock Ownership Program (ESOP)

Professional Development

• Gain exposure to strategic sales operations leadership including forecasting, KPI management, and cross-functional collaboration.

• Develop leadership skills by coaching and mentoring inside sales team members to reach performance goals and career growth milestones.

• Expand expertise in sales technology, CRM platforms, inventory analytics, and operational strategy in a fast-paced, high-growth environment.

What you’ll do

• Build and foster an aggressive, high performing inside sales environment while ensuring the team operates within company guiding principles.

• Regularly review inside sales activities and identify opportunities to shift non-direct selling activities to sales support functions.

• Develop and monitor team goals including sales performance, gross profit targets, inventory health, phone performance metrics, and program renewals.

• Coach, mentor, and develop inside sales team members to help them achieve individual and team performance goals.

• Partner closely with the outside sales manager to align initiatives, strategies, and market opportunities.

• Act as the primary point of contact between the sales team and the purchasing department.

• Research and resolve inventory issues, product availability questions, and outages to allow inside sales to stay focused on customer service and selling.

• Deliver accurate weekly and monthly sales forecasts to support purchasing and inventory planning.

• Monitor inventory movement and trends while identifying potential risks, inefficiencies, or problem areas.

• Share local market intelligence with purchasing teams to improve product availability and responsiveness to customer demand.

• Develop and implement strategies that improve overall inventory health, including slow-moving inventory programs, localized offerings, and inventory swap-out solutions.

• Track key performance indicators that improve customer experience, including On Time In Full (OTIF) delivery performance.

• Serve as the primary liaison between the sales team and logistics operations.

Partner with the logistics operations manager to resolve service issues such as mis-picks, shipment damage, or delivery challenges.

• Document and analyze 100% of service failures to identify root causes and implement continuous improvement strategies.

• Work with logistics teams daily to maximize truck routing efficiency, delivery performance, and overall profitability.

• Analyze sales metrics and market trends to identify opportunities for process improvement and operational optimization.

• Ensure sales initiatives are executed effectively through collaboration with sales leadership and supporting departments.

• Maintain accurate data management within CRM and sales systems to support reporting, forecasting, and performance analysis.

• Present insights, performance updates, and operational plans to both small and large groups within the organization.

What you bring

Required Qualifications

• Bachelor’s degree preferred or equivalent industry experience in sales, sales operations management, or a related field.

• Minimum of 10+ years of experience in sales, sales operations management, or a similar leadership role within a fast-paced environment.

• Experience working in a high-growth sales environment that requires strong collaboration, strategic thinking, and operational execution.

Skills & Abilities

• Strong understanding of sales strategies and the ability to clearly communicate plans and drive successful execution.

• Advanced analytical skills with the ability to interpret data, drive results, and bring issues to closure with urgency and accountability.

• Proven leadership abilities with a track record of motivating teams and achieving measurable performance outcomes.

• Exceptional organizational skills and attention to detail in managing processes, forecasting, and data analysis.

• Strong problem-solving and conflict resolution capabilities when addressing operational challenges and cross-functional issues.

• Ability to manage multiple priorities, shifting demands, and evolving business needs in a dynamic environment.

• Excellent customer service skills both in person and virtually when working with internal teams and external partners.

• Highly self-motivated with the ability to work independently while also collaborating effectively within cross-functional teams.

• Strong presentation skills and the ability to communicate information effectively to both small and large groups.

• Proficiency with Microsoft Office, including the ability to create and host presentations and analyze data.

• Experience with CRM platforms such as Salesforce or similar sales performance management tools.

• Experience working with Infor systems and sales performance software.

Physical Requirements

• Ability to work at a computer and utilize Microsoft Office and CRM systems for extended periods.

• Ability to communicate clearly and effectively in meetings, presentations, and collaborative discussions.

• Ability to travel occasionally as required to support business initiatives and operational alignment.

Pre-Employment Requirements

• Ability to pass pre-employment physical, drug screen, and background check

• Authorization to work in the United States

Preferred Qualifications

• Bachelor’s degree in business, sales, operations management, or a related discipline.

• Experience managing or leading inside sales teams and improving team performance through coaching and development.

• Experience with sales forecasting, sales performance metrics, and inventory analytics.

• Experience collaborating with logistics, purchasing, and supply chain teams to improve operational efficiency.

Work Environment

• Office-based work environment supporting sales operations and cross-functional collaboration.

• Frequent interaction with sales teams, purchasing, logistics, finance, marketing, and IT departments.

• Fast-paced operational environment that requires strong organization, prioritization, and responsiveness.

• Regular use of CRM platforms, sales software, and data analytics tools to monitor performance and manage operations.

• Occasional travel may be required to support sales operations initiatives or team collaboration.

• Work may occasionally require responsiveness to customer requests outside standard hours.

• Ability to work collaboratively across departments to resolve service issues and operational challenges.

• Participation in meetings, presentations, and operational planning sessions with leadership and cross-functional teams.

About Our Companies

Parksite

Parksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.

Atlantic Plywood Corporation (APC)

Since 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.

Career Growth Opportunities

• Opportunity to grow into senior sales leadership or regional operations leadership roles.

• Exposure to strategic planning, sales forecasting, and operational leadership across multiple departments.

• Leadership development through coaching and managing high-performing sales teams.

• Opportunity to influence company-wide initiatives that improve sales performance and operational efficiency.

• Professional growth within an employee-owned company that invests in long-term employee success.

Ready to Build Your Future with Us?

Join a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.

How to Apply

If you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.

Qualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.